On Dienstag, 14. August 2012, Daniel Pocock wrote:
> But on the issue of whether we have no policy: I just think that is a
> bad idea.  It is better to tell people the worst case scenario before
> they pay any money, then if something goes wrong, they will not feel angry.

we don't have a cancelation policy so logically they should not expect 
anything. I'd be fine to spell this out, but I don't see much point.
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