Why not a much simpler (and less scary) policy like: "Refunds are not available regularly, but expections can be given by $whoever"
This tells "we will decide, if your reasons are reasonable for us" without using ugly lawyer wording. If someone really needs a harsh refusal text for his travel insurance company, then it could be sent on request. _______________________________________________ Debconf-team mailing list Debconf-team@lists.debconf.org http://lists.debconf.org/mailman/listinfo/debconf-team