Le 1 juin 2010 à 19:47, k...@highrolls.net a écrit : > I have many customers and one is having a problem with my application not > launching. > > The customer tells me that upon double-clicking the app just bounces in the > Dock and never finishes launching. The customer must Force Quit. > > Since many other customers do not have this problem and I cannot recreate it > does anyone have a suggestion on where to start to solve this problem? >
1) Ask the user to give you the system log (can be retrieved using Console.app). 2) Ask the user to give you a sample of the application. Launch Activity Monitor while the App is loading. Select your app row. Take a sample. -- Jean-Daniel _______________________________________________ Cocoa-dev mailing list (Cocoa-dev@lists.apple.com) Please do not post admin requests or moderator comments to the list. Contact the moderators at cocoa-dev-admins(at)lists.apple.com Help/Unsubscribe/Update your Subscription: http://lists.apple.com/mailman/options/cocoa-dev/archive%40mail-archive.com This email sent to arch...@mail-archive.com
