On Jun 1, 2010, at 11:47 AM, k...@highrolls.net wrote: > I have many customers and one is having a problem with my application not > launching. > > The customer tells me that upon double-clicking the app just bounces in the > Dock and never finishes launching. The customer must Force Quit. > > Since many other customers do not have this problem and I cannot recreate it > does anyone have a suggestion on where to start to solve this problem?
Ask the user if anything was printed to the console (/Applications/Utilities/Console.app) when the app did not launch. The reason is usually printed there... Nick Zitzmann <http://www.chronosnet.com/> _______________________________________________ Cocoa-dev mailing list (Cocoa-dev@lists.apple.com) Please do not post admin requests or moderator comments to the list. Contact the moderators at cocoa-dev-admins(at)lists.apple.com Help/Unsubscribe/Update your Subscription: http://lists.apple.com/mailman/options/cocoa-dev/archive%40mail-archive.com This email sent to arch...@mail-archive.com