*begin rant*
I have yet to see anyone who posts the classic "rtfm" (even politely)
response search previous posts and realize that "rtfm" responses have
already been sent and refrain from sending the same explanation of how
to use a mailing list over and over and over. Simple customer service
experience teaches that if customers are asking the same questions
multiple times, then the documentation is either, hard to find,
incomplete, or not clear enough. Improving the docs is a healthier and
more productive use of time than starting yet another thread on how to
use a mailing list.
*end rant*
Sorry. Couldn't contain myself ;-)
Eric Schulte wrote:
Ken Wesson <kwess...@gmail.com> writes:
On Wed, Dec 15, 2010 at 12:51 PM, Eric Schulte <schulte.e...@gmail.com> wrote:
Ken Wesson <kwess...@gmail.com> writes:
Are you honestly suggesting I search the archives
It is common courtesy on open-source lists such as this one to check if
a question you are about to ask has already been answered.
As I believe I already mentioned, if everyone spends a while searching
some archives every time they are going to post, this list's traffic
will drop to nearly nil. Do we really want that?
1. I disagree with your assertion that traffic would drop to zero, and
2. I would not mind if posts which repeat previous posts were not sent
but maybe I'm wrong, and creating a vibrant open-source community is as
simple as a thesaurus-equipped script which re-sends old mailing list
posts with some synonym replacement. :)
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