>> >> Can we not have the list unsubscribe link in the footer, too? It's a >> legal requirement in the UK to have an easy to use mechanism to >> unsubscribe to marketing emails. The definition of marketing would >> definitely extend to promotion of free open source software. Whether it >> also extends to a support list like this might be debatable, > > That's not even remotely logical. One needs to subscribe and approve a > subscription to this list. It is, in no way, a marketing email.
The fact that you've subscribed is irrelevant to whether it's marketing. It's marketing if it promotes use of a service or a product. The UK legislation is absolutely explicit about that. >> but surely the developers of >> software developed mainly in response to the spamming industry ought to >> be following best practice. > > Best practice is to have a challenge system set up for subscribing. That's > been done. But this is not about preventing people from getting subscribed, it's about making it easy for them to unsubscribe when they change their mind. >> As long as most MTAs don't expose the List-Unsubscribe: header (none do >> by default, as far as I'm aware), it can't be described as "easy to use". > > If you can figure out how to subscribe, you can figure out how to > unsubscribe. It's a standard mailing list, not a one way advertisement. I can figure it out. I can also figure out the volume of space circumscribed by the earth in three months of its orbit. The question is not whether I can figure it out, but whether its easy. >> Some MTAs even make it really hard to find the full message headers. > > MTA's? HUH? Maybe you mean mail clients, mot MTA? Yes. > Either way, it'd be NICE to put something in the footer, but nothing > demands it, it's not a best practices issue and it's certainly not > illegal for it not to be there. Well, as I say it's debatable, but the more I think about it, the more I'm convinced that a support mailing list for a product probably does qualify as marketing in UK law. Anyway, I don't want to convince anyone of the fact, but if we want to avoid reading unsubscribe requests, then we definitely need to make the unsubscribe URL more discoverable. > > _______________________________________________ > Help us build a comprehensive ClamAV guide: visit http://wiki.clamav.net > http://www.clamav.net/support/ml -- Ian Eiloart IT Services, University of Sussex x3148 _______________________________________________ Help us build a comprehensive ClamAV guide: visit http://wiki.clamav.net http://www.clamav.net/support/ml