> -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Gervase > Sent: 03 June 2004 14:24 > To: [EMAIL PROTECTED] > Subject: RE: [Clamav-users] Re: Freshclam not responding > > On Wed, 2004-06-02 at 15:49, Ron Snyder wrote: > > > if you do a 'dig database.clamav.net' or a 'host > database.clamav.net', > > do you get useful answers? > > No. Both merely say: > "truncated, retrying in TCP mode, > timed out -no servers could be reached". > > I am baffled, especially by the fact that the problem first > occurred for no apparent reason while happily using Clamav > 0.70. Upgrading to 0.71 didn't help. I agree with you and > others that the firewall is the most likely culprit but > turning it off didn't help. Nor did changing ISPs. I have > not made any amendments to freshclam.conf, nor to clamav.conf > (except for the necessary addition of # before example. We > seem to have eliminated everything. > > I think that I have reached to end of my technical ability > and have tried your and others' patience enough so will start > from scratch with a reformat and reinstall. > > I am most grateful to you and all who have helped. Although > the problem is not solved, I have learned a lot and maybe one > day I shall have enough knowledge to help others lower down > on the learning curve. > > Gervase
It's a firewalling problem. Many sysadmins mistakenly think that DNS queries only use UDP port 53. You need to allow TCP port 53 out (and the response back) too. See http://www.intac.com/~cdp/cptd-faq/section2.html#ports for the explanation. Cheers, Phil ---- Phil Randal Network Engineer Herefordshire Council Hereford, UK ------------------------------------------------------- This SF.Net email is sponsored by the new InstallShield X. >From Windows to Linux, servers to mobile, InstallShield X is the one installation-authoring solution that does it all. Learn more and evaluate today! http://www.installshield.com/Dev2Dev/0504 _______________________________________________ Clamav-users mailing list [EMAIL PROTECTED] https://lists.sourceforge.net/lists/listinfo/clamav-users