> Some of nondetections are due to non-standard format of bounces, so new
> features are continuously added; some are because of various
> non-standard, proprietary formats used by various MTAs. There are also
> misconfigurations in submitters' systems.
> I cannot stress it too much:
> 
> IT'S NOT A DATABASE PROBLEM!
> 
> It would be good if submitters try to scan a "real" file (not a mail
> message, but an extracted attachment) before submitting a sample.
> Such extraction can be done with utilities like mimedecode, mimencode,
> uudeview, ripmime, reformime etc.

I think you should write it on the web interface and even automaticly
reject with an e-mail notification each e-mail file.
I admit I've send few day ago a Dumaru.Y infected message because I
didn't know how to deal with the problem (manualy extracted attachement
was detected but clam (the web site, http://www.gietl.com/test-clamav/, 
provided on this page had the same problem) wasn't able to detect the
infected e-mail).
I think that most of peoples just don't know that this kind of problem
should not be repported there.


Regards

-- 
==================
Cedric Foll
Ingénieur sécurité & réseaux, Rectorat de Rouen
mèl: [EMAIL PROTECTED]
tèl: 02 35 14 77 51

"L'orgueil a plus de part que la bonté 
aux remontrances que nous faisons à 
ceux qui commettent des fautes; et nous 
ne les reprenons pas tant pour les en 
corriger que pour leur persuader que 
nous en sommes exempts."
La rochefoucauld
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