FedEx dry shipper shipment in our experience: just forget about it. A
couple of times they damaged the samples, actually the status of the dewar
looked like it was tossed around.
All our effort to contact them to get explanation, money, apologies went
into nowhere = nobody even attempted to talk to us ...

Avoid FedEX!!!

Jan Dohnalek



On Fri, Jul 28, 2023 at 5:16 AM Dr. Kevin M Jude <kj...@stanford.edu> wrote:

> My first adventure in international crystallography is off to an
> inauspicious start. On Monday, I sent a dry shipper “overnight” from
> California to Saskatchewan, but it has been stuck in the Memphis FedEx
> facility for a few days. I’ve gotten several conflicting explanations of
> the status from FedEx on the phone, but the most likely seems that it has
> “pre-cleared” customs and yet has not yet made it to Calgary. It’s not
> clear whether anyone actually knows where the shipping case is, since I was
> asked to give a physical description of it. Is there anything else I can do
> from a few thousand miles away, or do I just have to wait this out?
>
>
>
> --
>
> Kevin Jude, PhD
>
> Structural Biology Research Specialist, Garcia Lab
>
> Howard Hughes Medical Institute
>
> Stanford University School of Medicine
>
> Beckman B177, 279 Campus Drive, Stanford CA 94305
>
> Phone: (650) 723-6431
>
> ------------------------------
>
> To unsubscribe from the CCP4BB list, click the following link:
> https://www.jiscmail.ac.uk/cgi-bin/WA-JISC.exe?SUBED1=CCP4BB&A=1
>


-- 
Jan Dohnalek, Ph.D
Institute of Biotechnology
Academy of Sciences of the Czech Republic
Biocev
Prumyslova 595
252 50 Vestec near Prague
Czech Republic

Tel. +420 325 873 758

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