Aidong, I had a similar issue with the latest version of HKL2000. I had outsmarted myself by using symbolic links to the HKL executables. The HKL paths must be setup correctly for it to be able to find all the files necessary to read and decode the .h5 files.
Best regards Mark Sent from my iPhone On Dec 19, 2017, at 2:23 AM, Aidong Han <a...@xmu.edu.cn<mailto:a...@xmu.edu.cn>> wrote: Probably it is the reason. We are working on upgrading our HKL and getting a new license. I will let you know when our problem is solved. Thank you so much. Aidong On Dec 19, 2017, at 2:49 PM, Raghurama P Hegde <raghu_he...@live.com<mailto:raghu_he...@live.com>> wrote: Dear Aidong, As Dr. Förster has rightly pointed out you need to have the latest version of HKL2000 to work with the HDF5 files from the Eiger detectors and as you must be aware the HKL2000 license should include use of Eiger detectors. We have recently used HKL2000 to process data from MASSIF-3 beamline at ESRF which uses a EIGER X 4M detector but we had to upgrade to the latest version of HKL2000. With regards, Raghu From: CCP4 bulletin board [mailto:CCP4BB@JISCMAIL.AC.UK]On Behalf Of Andreas Förster Sent: Tuesday, December 19, 2017 11:47 To: CCP4BB@JISCMAIL.AC.UK<mailto:CCP4BB@JISCMAIL.AC.UK> Subject: Re: [ccp4bb] Eiger 16M detector in HKL2000 Dear Aidong, as I don't have access to HKL2000 myself, I can't tell you what might need to be done to have the software display EIGER X 16M images. Wladek showed me that it was possible. It might just be a question of getting the latest version. There are alternatives to HKL-2000. DIALS can process EIGER data with no questions asked (https://dials.github.io/<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdials.github.io%2F&data=02%7C01%7Cmawhite%40UTMB.EDU%7Cba1b45b08f604fa323ae08d546b9bc75%7C7bef256d85db4526a72d31aea2546852%7C0%7C0%7C636492685899979355&sdata=lB3aT%2Bir%2BK5prk0n2q8CBqm%2Fxrpskq2xYKXnBFkFbXk%3D&reserved=0>). It is free, open-source software. DIALS exists as a powerful command line tool but can also be run through the xia2 pipeline (https://xia2.github.io/<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fxia2.github.io%2F&data=02%7C01%7Cmawhite%40UTMB.EDU%7Cba1b45b08f604fa323ae08d546b9bc75%7C7bef256d85db4526a72d31aea2546852%7C0%7C0%7C636492685899979355&sdata=lE2O25oE%2Fi7jdvP744i0uYeax3KxBuCYY%2BfPShcWeoA%3D&reserved=0>). Both are part of CCP4, but I'd recommend installing the latest DIALS nightly because development is rapid. The developers respond quickly to questions. XDS can process EIGER data (http://xds.mpimf-heidelberg.mpg.de/html_doc/XDS.html<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fxds.mpimf-heidelberg.mpg.de%2Fhtml_doc%2FXDS.html&data=02%7C01%7Cmawhite%40UTMB.EDU%7Cba1b45b08f604fa323ae08d546b9bc75%7C7bef256d85db4526a72d31aea2546852%7C0%7C0%7C636492685899979355&sdata=O1VuKwyc3dBTOI3k51ogZTGaa%2FCsa7C%2F%2FhVJBbAMxc0%3D&reserved=0>). It is free to academic users. To process data in HDF5 format (*.h5), make sure to download the neggia plugin (https://www.dectris.com/support/downloads/software/neggia<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.dectris.com%2Fsupport%2Fdownloads%2Fsoftware%2Fneggia&data=02%7C01%7Cmawhite%40UTMB.EDU%7Cba1b45b08f604fa323ae08d546b9bc75%7C7bef256d85db4526a72d31aea2546852%7C0%7C0%7C636492685899979355&sdata=W7bRF%2FoM2s4DcoOhSgdmpK7YbCwjvA2ymVNR7ewXJWI%3D&reserved=0>, free, but registration required) and adjust the LIB= parameter to point to where the plugin is saved. XDS is a command line tool, but several GUIs exist. Please give DIALS or XDS a try and tell me how you get along. If you continue to encounter problems, let me and the beamline staff at SSRF know. All best. Andreas On Tue, Dec 19, 2017 at 6:48 AM, Aidong Han <a...@xmu.edu.cn<mailto:a...@xmu.edu.cn>> wrote: Hi All, We have recently collected several data sets in the Shanghai synchrotron facility with a newly installed Eiger 16M. However, we are not able to process these data using our home HKL2000 package. Even though we can easily add this detector in, we can not display images. I believe ours has not been properly set up. While we are still waiting for a response from HKL2000 administration managers (it has been a few days), I wonder whether someone can provide me your solution since this detector has been in market for more than a year. Thank you for your help. Sincerely, Aidong
