Actually, they have dozens scattered around the planet 
(they happen to have a local headquarters that I've visited),
so there are always support folks working in their local daylight. :-)

Len




________________________________
From: John D. Vo <j...@eagle.net>
To: Steve Lancaster <steve...@cesa.opbu.xerox.com>
Cc: bind-users@lists.isc.org; Eric C. Davis <e...@mail.rockefeller.edu>
Sent: Wednesday, March 25, 2009 9:55:44 AM
Subject: Re: DNS Appliance

Or they only have one or two support engineers..hmmmm :)



Steve Lancaster wrote: 
[In a message on Wed, 25 Mar 2009 11:45:47 EDT,
  ""Eric C. Davis"" wrote:]

Infoblox user:  Love them.  Support is fantastic.  I can name actual 
support engineers.  

Is the fact that you can name support engineers a good thing or are you
spending too much time talking to them? :-)

Steve Lancaster




-- 
----

Best Regards,

John D. Vo
Eagle Teleconferencing Services, Inc.
Network-System Administrator
j...@eagle.net
Office: (212) 200-2000 Ext. 105
Cell:     (212) 200-3016

---


      
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