Actually, they have dozens scattered around the planet (they happen to have a local headquarters that I've visited), so there are always support folks working in their local daylight. :-)
Len ________________________________ From: John D. Vo <[email protected]> To: Steve Lancaster <[email protected]> Cc: [email protected]; Eric C. Davis <[email protected]> Sent: Wednesday, March 25, 2009 9:55:44 AM Subject: Re: DNS Appliance Or they only have one or two support engineers..hmmmm :) Steve Lancaster wrote: [In a message on Wed, 25 Mar 2009 11:45:47 EDT, ""Eric C. Davis"" wrote:] Infoblox user: Love them. Support is fantastic. I can name actual support engineers. Is the fact that you can name support engineers a good thing or are you spending too much time talking to them? :-) Steve Lancaster -- ---- Best Regards, John D. Vo Eagle Teleconferencing Services, Inc. Network-System Administrator [email protected] Office: (212) 200-2000 Ext. 105 Cell: (212) 200-3016 ---
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