Jean Gobin wrote: > What I profoundly dislike about forums is the "so do I" kind of responses > that pollutes it: whenever someone asks a question, you'll have ten people > saying "I have the same problem". > It seems to me that this is actually not a good thing. These posts may be annoying, but they would usually come from "newbies". So the fact that we don't see that on a mailing list may actually be an indication that we are scaring away those who would need support most? > I think that, if possible, a mailing-list with a knowledge base or a FAQ > based on problem/resolution would be a better alternative. > Maintaining a knowledge base or FAQ may be a great idea if there is a volunteer who would do it. But it can never replace the richness of a collection of all messages ever exchanged related to getting bacula to work - you'd have an FAQ with thousands and thousands of entries.
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