Sven-Hendrik Haase schrieb: > Adding official forums would greatly benefit the Bacula project, I think.
That would require someone who'd act as a moderator for the forums, and knowledgeable people to frequent it and answer questions. Unlike mailing lists, forums stay usable only as long as someone is animating and moderating them. > Mailing lists are okay, but they do not provide some of the options and > benefits of forums. Forums would also provide easier support access to > younger folks (such as myself :P). I don't see how a forum would be any easier than E-mail. In my experience, it's the other way round. Whenever I have to use a forum for support it tends to be much more time consuming than simple E-mail. > Other advantages I see compared to using mailing lists only: > 1) Improved overview since it is visually more pleasing and more > sub-categories can be used. > 2) It's easier to track complex topics. I can't confirm either of these two statements from the forums I have encountered so far. But perhaps I am just too old. ;-) > I'm not suggesting the removal of mailing lists in favor of forums, I'm > merely suggesting the forums should be added to the main site, mainly in > order to get support. That would exacerbate the manpower problem. How many mailing list participants will find the time to frequent a forum in addition? And if none of the mailing list participants frequent the forum, who will provide support there? I see the danger of fragmenting the Bacula user community into "old hands" on the mailing list and "younger folks" on the forums. Crosslinking the two isn't a viable solution either, as demonstrated by the Opensuse mailing lists whose usability has suffered seriously after the merge with the previously separate Opensuse forums. Jm2c T. -- Tilman Schmidt Phoenix Software GmbH Bonn, Germany
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