I had a customer choose GRP2670 touchscreen phones. I feel like the touchscreen would get washed out if there's high ambient light like from a window, but they liked them because they felt fancy. Personally I would have gone with something like a GRP2616.
But maybe something like a GRP2670 seem like a "real phone". -----Original Message----- From: AF <af-boun...@af.afmug.com> On Behalf Of Nate Burke Sent: Thursday, April 3, 2025 10:52 AM To: af@af.afmug.com Subject: Re: [AFMUG] Desk VoIP Phones I just picked up a Shokz headset so that I can reproduce this at will (The customer lent me his headset before when I was initially troubleshooting) It's not on the 'Approved' Grandstream headset list, but hopefully I can make some headway with support. But I doubt that's going to solve the problem of it not saying 'Cisco' on the phone. I wonder If I can get by with just changing his handset, of if he'll want everyone in the office to have a Cisco. On 4/3/2025 10:22 AM, Ken Hohhof wrote: > Have you run this by Grandstream support? It's been a while since I opened a > case with them, but I seem to remember they actually respond. > > -----Original Message----- > From: AF <af-boun...@af.afmug.com> On Behalf Of Nate Burke > Sent: Thursday, April 3, 2025 9:55 AM > To: af@af.afmug.com > Subject: Re: [AFMUG] Desk VoIP Phones > > Unfortunately the problem is that he has an 'Expensive' headset, so "IT'S NOT > THE HEADSETS PROBLEM" It's an Shokz 'Openrun Pro2' which can link to > multiple devices at the same time. Like a cellphone, and the Grandstream. > When it's connected to his cellphone, and he walks in the office and it > connects to the grandstream as the 2nd device, the first > 30 seconds of any call are garbled, then it clears up, and all subsequent > calls are fine. Doing any sort of workaround, like, calling someone else in > the office as soon as you get there, are unacceptable. It's the pile of > garbage noname grandstream's bluetooth that's the problem. I'm half tempted > to get one of the $600 Cisco phones and see if it acts the exact same way. > > On 4/3/2025 9:35 AM, Ken Hohhof wrote: >> Going back to Nate's original post, is the real problem the boss can't get >> his Bluetooth headset to work with the Grandstream phone? That seems like >> it should be a solvable problem. >> >> I seem to remember Grandstream was pretty good about publishing a list of >> headsets that work with their phones. And if he's the kind of guy who wants >> a Cisco phone, he probably has a big name headset like Plantronics or Jabra? >> Or is he a techie with a gaming headset or something from a Kickstarter >> project? Maybe he's one of these people who walks around all day with a >> Bluetooth earpiece connected to his car, his cellphone, etc. >> >> Surely there's a way to get a Bluetooth headset to work with a Grandstream >> phone. If not, can you buy him a new headset? >> >> BTW, because I'm old, I can't get used to the people who walk around in >> stores and public places talking loudly to invisible people, and I have to >> realize they're talking on their phone. It used to be those were the crazy >> people saying repent, repent, the end is near. When I was going to night >> school, I would always see them around the train station in Chicago. >> >> -----Original Message----- >> From: AF <af-boun...@af.afmug.com> On Behalf Of Mike Hammett >> Sent: Thursday, April 3, 2025 8:49 AM >> To: AnimalFarm Microwave Users Group <af@af.afmug.com> >> Subject: Re: [AFMUG] Desk VoIP Phones >> >> We use Yealink and Fanvil. >> >> The customers use what we support, or they're not customers. Now, we may >> expand the scope of what we support, but there needs to be a very good >> reason to expand that scope. >> >> >> >> >> -- >> Mike Hammett >> >> ----- Original Message ----- >> From: "Nate Burke" <n...@blastcomm.com> >> To: "AnimalFarm Microwave Users Group" <af@af.afmug.com> >> Sent: Tuesday, April 1, 2025 12:41:14 PM >> Subject: [AFMUG] Desk VoIP Phones >> >> We've been using grandstream phones for quite a while, cheap and easy to >> provision. One of my new business customers is making a stink because 'he's >> never heard of Grandstream, these phones just don't work with my bluetooth >> headset, I NEED a Cisco phone because that's a real phone' I'm thinking that >> it's mainly about ego, that his friends probably have Cisco phones on their >> desks, and he doesn't, so he's making up issues. >> >> I haven't used Cisco phones in many years, Linksys SPA504G's were my last >> dabble into non-grandstream phones. >> >> It looks like a Cisco phone with Bluetooth (A requirement) is about $550 for >> an 8851. How do you provision those? Is there any sort of cloud >> provisioning? Still done with TFTP? Put some sort of call manager on >> site? I really like that I can provision the Grandstream phones while they >> are behind the customers firewall without having to do any port forwarding >> etc. Cisco always used to like Licensing, is that still the case to use >> them with normal SIP, or are they all SIP now. >> >> Just wondering if it's worth trying to investigate Cisco phones for this one >> customer, or if Cisco phones really want a Cisco Callmanager on the backend. >> >> >> -- >> AF mailing list >> AF@af.afmug.com >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> >> > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > > > -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
