It's happened to us a few times over the last decade or so.
The last time was pretty obvious. We were staying overnight in a hotel
on the coast in Pacifica. We had gone out on the beach because it was
pretty nice for early January, and got too close to the water, so I got
my pants wet.
The hotel had a complimentary washer/dryer, so we decided to throw the
pants in the dryer so we could hit the road sooner. Oddly (to me) the
washer/dryer would not accept coins, bills, or credit cards, but
"REQUIRED" you install an app neither one of us had ever heard of
before. Of course, the app required a credit card. My SO installed the
app, entered our credit card, and whammo! We got a fraud alert on the
credit card (like in a minute).
I was so pissed at the hotel. They went out of their way to disable
other (simpler) ways to put a dime in the washer/dryer, and instead had
to have this cockamamie app to pay for it. I complained bitterly, the
card was (mostly) inop for a week.
The only good thing was the hotel gave us a gaggle of points toward our
rewards membership (and an apology)
bp
<part15sbs{at}gmail{dot}com>
On 2/6/2025 10:20 AM, Ken Hohhof wrote:
It seems to me the rate at which customers have to give us a new card
number because their card “got hacked” (i.e. fraud) is surprisingly
high. My own experience with both personal and business cards is this
happens at most every 10 years or so, and I do a lot of both in person
and online card transactions. Not too many though where I hand the
card to someone.
Is this common? Why does it happen so often to some people? Or is
something else going on and they aren’t telling me the real reason?
I know some people use one-time cards and give us a different one
every month or two, but I think this is different.
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