I heard a rumor that Chuck was around when the light bulb was invented too On Mon, Jan 27, 2025, 8:58 AM <ch...@go-mtc.com> wrote:
> I was a telco installer repairman back in the day when the order came down > that everyone had to now have modular jacks and they could indeed buy and > use their own phone. I spent months going to homes and installing jacks > and modular line cords on telco owned phones. We did every single phone in > our service area. But we still collected rent on the phones. Nothing > forced them to buy and own. > > Best Regards, > Chuck McCown > > McCown Technology Corporation > 8401 N Commerce Dr > <https://www.google.com/maps/search/8401+N+%0D%0ACommerce+Dr+Lake+Point,+Utah+84074?entry=gmail&source=g> > Lake Point, Utah 84074 > <https://www.google.com/maps/search/8401+N+%0D%0ACommerce+Dr+Lake+Point,+Utah+84074?entry=gmail&source=g> > 801-250-9503 Office > 435-830-4306 Cell > www.mccowntech.com > www.microtrench.pro > www.terabitnetworks.com > > *From:* Chris Fabien > *Sent:* Monday, January 27, 2025 6:40 AM > *To:* AnimalFarm Microwave Users Group > *Subject:* Re: [AFMUG] home networks > > My experience, we find the majority of our customers do take a managed > router, we charge $8/mo. If they have that, we try to be helpful as we can > with home network issues including occasionally needing to send a tech out > to figure out what's going on. It is not a "covers anything repair plan" > though, physical damage is still a paid repair. For outbuildings, if the > customer will install a conduit to the building we will have tech pull a > cat5 and install a mesh AP out there for $5 additional monthly cost. If > it's longer than ~300ft we tell them its outside of our scope and we'd need > to install a second fiber service, or they can do whatever else they want > on their own (fiber run, wireless link etc) but it's not supported by us > then. > > On Sun, Jan 26, 2025 at 8:18 PM Dev <d...@logicalwebhost.com> wrote: > >> I think it’s smaller number than we think that want to know about the >> bits, SNR, etc. Those are just the kinds of people we really like. >> >> The other majority, probably vast majority, just want to see magic happen >> and not know why, so they can get back to wasting their valuable time as a >> nation of observers, not participants. You can have to do stuff to >> participate, easier to just observe. Those people don’t own businesses like >> ours, or want to, or want to know how they work really. >> >> </rant> >> >> On Jan 26, 2025, at 10:23 AM, Ken Hohhof <khoh...@kwom.com> wrote: >> >> Carterfone decision was 1968, up to that point you leased your phones >> from the phone company which maintained the inside wiring. If you added >> another phone, your bill went up, and they would run automated line tests >> to detect phones you weren’t paying for. After Carterfone, telcos >> installed demarcs on the outside of houses and were responsible for the >> network up to the demarc, unless you paid extra for home wiring >> maintenance. Nobody rents or even buys their landline phones from the >> phone company anymore. >> >> So is anyone surprised that home Internet is kind of going the opposite >> direction? >> >> Actually, we find our customers divide into two camps. The majority >> think leasing things like routers is a ripoff by greedy ISPs, and they want >> to own and manage their own networking equipment (whether they actually >> know how to do that or not). Basically they figure that after a couple >> years it would be cheaper to own it. >> >> But another group views it all as “Internet”, and they’re paying us for >> Internet, right? The big ISPs have mostly accepted this and actually use >> it as a marketing tool under the name “whole home WiFi”. But in reality, >> they just sell or lease you additional WiFi mesh nodes which you can plug >> in where you want and monitor with an app if you want. Still pretty much >> DIY. >> >> Where that kind of breaks down is that many people in our rural area have >> outbuildings which may be barns, or shop buildings, or man caves and party >> barns where they watch football games. And of course all of the above need >> security cameras. >> >> So there are DIY solutions to these, and a limited number we are willing >> to install. We don’t do trenching, and we won’t do the WiFi mesh node in >> the window trick, even though it might work OK if they do it themselves. >> But some customers seem frustrated because they think it’s all Internet and >> if they’re paying us for Internet we have to get it to every corner of >> every building. >> >> I mean, I guess the landline phone company will install phone jacks in >> additional rooms or even bury wires to other buildings, but you’re going to >> pay labor and materials plus pay for maintenance. Maybe it’s all in >> “managing customer expectations” and I’m not good enough at that. Somehow >> when it comes to Internet, some people seem to think anything Internet >> related is covered by their monthly bill. I have seen some WISPs offer a >> monthly maintenance plan, but you’d think that would cover repairs, not >> unlimited home networking additions and device support. I feel like we’re >> expected to be the free version of Geek Squad. >> >> It just seems strange to me that on one hand people celebrate their >> freedom to not pay the phone company for their home wiring and phones, but >> on the other hand they expect almost concierge level service from their >> ISP. But I’m also surprised at people who have Amazon or Walmart deliver >> their groceries and put them in the garage or even the fridge. I wonder >> how that goes with people who have dogs. >> -- >> AF mailing list >> AF@af.afmug.com >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> >> >> -- >> AF mailing list >> AF@af.afmug.com >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> > ------------------------------ > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
-- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
