How many customers do you have behind 1 public IP?

Jim Bouse
Owner - Brazos WiFi
979-985-5912
http://www.brazoswifi.com

From: AF <af-boun...@af.afmug.com> On Behalf Of Jan-GAMs
Sent: Thursday, September 16, 2021 3:39 AM
To: af@af.afmug.com
Subject: Re: [AFMUG] amazon problem


It does not appear so, the dashboard indicates the router is in bridge mode, we 
are not "natting".

The problem with Amazon Prime is effecting one customer with their "Fire" toys 
that we know about.  A couple other customers with "Roku" devices say they are 
not having issues with their "Prime".  It's really looking like Amazon is being 
a "Dick" by picking on one or some of our customers.  Our corporate office has 
informed me that they have "opened a ticket" with Amazon to get this corrected. 
 We're a small wisp that is owned by a larger fiber outfit, we'll soon 
disappear as the fiber-build gets here.  If our dissatisfied customers go to a 
competitor, then they won't automatically get our fiber when available so this 
arbitrary Amazon Dickiness will effect our bottomline.
On 9/16/21 00:27, Forrest Christian (List Account) wrote:
One way they detect a proxy is by looking at number of people behind one IP.  
Are you natting your customers?

On Thu, Sep 16, 2021, 12:39 AM Jan-GAMs 
<j.vank...@grnacres.net<mailto:j.vank...@grnacres.net>> wrote:
Yes, except we aren't using a VPN or a proxy that I know about.

On 9/15/21 18:22, Chuck McCown via AF wrote:
> Yeah, I have heard about this.  VPNs using what is considered regular
> residential IPs are poisoning the well for everyone.  Amazon and other
> streamers are just using the big hammer rather than finesse to shut
> them down.  Actually they will never be able to totally shut them down.
>
> -----Original Message----- From: Jan-GAMs
> Sent: Wednesday, September 15, 2021 5:10 PM
> To: af@af.afmug.com<mailto:af@af.afmug.com>
> Subject: [AFMUG] amazon problem
>
> We're a small wisp and some of our customers just started to complain
> about their Amazon Prime.
>
> Anyone having trouble with amazon complaining about your ISP? I've got
> customers telling me they can't connect to their amazon prime anymore.
> This message shows up: "Your device is connected to the Internet using a
> VPN or proxy service.  Please disable it and try again.  For more help,
> go to amazon.com/pv-vpn<http://amazon.com/pv-vpn>."  Of course that is even 
> more useless.
>
>

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