If Jesse's suggestion doesn't work email me directly.  I have a contact at
Amazon that fixed mine.

Josh Luthman
24/7 Help Desk: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Thu, Sep 16, 2021 at 3:33 AM Jesse DuPont <jesse.dup...@celeritycorp.net>
wrote:

> Per the NANOG list, Geoguard does geo for Amazon Prime. Try emailing
> n...@geoguard.com with your blocks and ASN.
>
> Also, another gentleman on NANOG who seems to be in the know said that a
> ticket needs to be opened with Amazon Prime customer service, even though
> it doesn't seem like they're accomplishing anything. It helps on the back
> end.
> 
>
> *Jesse DuPont*
>
> Owner / Network Architect
> email: jesse.dup...@celeritycorp.net
> Celerity Networks LLC / Celerity Broadband LLC
> Like us! facebook.com/celeritynetworksllc
>
> Like us! facebook.com/celeritybroadband
>
>
> On 9/16/21 12:38 AM, Jan-GAMs wrote:
>
> Yes, except we aren't using a VPN or a proxy that I know about.
>
> On 9/15/21 18:22, Chuck McCown via AF wrote:
>
> Yeah, I have heard about this.  VPNs using what is considered regular
> residential IPs are poisoning the well for everyone.  Amazon and other
> streamers are just using the big hammer rather than finesse to shut them
> down.  Actually they will never be able to totally shut them down.
>
> -----Original Message----- From: Jan-GAMs
> Sent: Wednesday, September 15, 2021 5:10 PM
> To: af@af.afmug.com
> Subject: [AFMUG] amazon problem
>
> We're a small wisp and some of our customers just started to complain
> about their Amazon Prime.
>
> Anyone having trouble with amazon complaining about your ISP? I've got
> customers telling me they can't connect to their amazon prime anymore.
> This message shows up: "Your device is connected to the Internet using a
> VPN or proxy service.  Please disable it and try again.  For more help,
> go to amazon.com/pv-vpn."  Of course that is even more useless.
>
>
>
>
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