Chuck,

Do you use Quickbooks Online, or the desktop installed version.   Either one 
can be hooked to Authorize.net, but the online version is much easier.   Once 
you get to Authorize.net, you can use almost any credit card fulfillment 
company.    We would strongly recommend talking to your bank to see who they 
might sell/resell.   Over time we moved our all in percentage from north of 4% 
to less than 3%.   I think we are sitting at 2.8% with all monthly fees and 
charges as well as the per transaction charges included.   It is kind of a pain 
to switch, but if you go to your bank, someone will actually talk to you and 
work with you.   Even if you don’t switch to your bank for processing, once you 
are on Authorize.net, you can use just about any processor, so you can pick the 
one you like.   From when we looked at Quickbooks credit card processing a few 
years back, by the time you added in transaction fees and monthly fees, it was 
almost 5%.   You really have to watch the transaction rate and the fees on the 
different credit card types   Most processors advertise a low rate per 
transaction, but when customers use rewards cards, the fees are lots higher.   
Use a processor that charges a flat rate for all cards if you can find one.   
Once we did that, our average transaction percentage went way down.

Regards,

David Coudron
From: AF <af-boun...@af.afmug.com> On Behalf Of Chuck McCown via AF
Sent: Friday, April 30, 2021 4:42 AM
To: AnimalFarm Microwave Users Group <af@af.afmug.com>
Cc: Chuck McCown <ch...@go-mtc.com>
Subject: Re: [AFMUG] intuit

We use QB for accounting.  It generates and sends invoices automatically.  No 
extra charge.  I am going to continue to use QB.  So adding a Sonar or 
Powercode will add expense and work.  Do they automatically interface with QB?
Sent from my iPhone


On Apr 30, 2021, at 12:22 AM, Darin Steffl 
<darin.ste...@mnwifi.com<mailto:darin.ste...@mnwifi.com>> wrote:

Sonar, Visp, Powercode ARE CHEAP. They're cheaper than the manual labor to do 
what they do automatically.

We use Payment Depot for processing and they include Authorize.net gateway. Our 
average card rate for all credit/debit is 2.3% through them.

On Thu, Apr 29, 2021 at 4:31 PM Adam Moffett 
<dmmoff...@gmail.com<mailto:dmmoff...@gmail.com>> wrote:

Why would they NOT want that?  Don't they get a % on your transactions?

I should think they'd want you to be their best frickin friend.


On 4/29/2021 5:28 PM, Chuck McCown via AF wrote:
My wife got a live person on the phone at intuit.  They told her the problem, 
that we were going to do auto billing for $25K/month.  We are not doing any 
autobilling.  She has hope it is fixable.  I don’t have any hope but it will be 
a nice surprise if they do make it right.  Normally I have more tenacity than 
she does with this kind of stuff.

From: Chuck McCown via AF
Sent: Thursday, April 29, 2021 3:21 PM
To: Mike Hammett ; AnimalFarm Microwave Users Group
Cc: ch...@go-mtc.com<mailto:ch...@go-mtc.com>
Subject: Re: [AFMUG] intuit

Did I mention I was cheap?

From: Mike Hammett
Sent: Thursday, April 29, 2021 2:26 PM
To: AnimalFarm Microwave Users Group
Cc: ch...@go-mtc.com<mailto:ch...@go-mtc.com>
Subject: Re: [AFMUG] intuit

Sonar, PowerCode, VISP, etc.

IP Pay, Pro Pay, etc.


-----
Mike Hammett
Intelligent Computing Solutions<http://www.ics-il.com/>
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Midwest Internet Exchange<http://www.midwest-ix.com/>
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The Brothers WISP<http://www.thebrotherswisp.com/>
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<https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
________________________________
From: "Chuck McCown via AF" <af@af.afmug.com><mailto:af@af.afmug.com>
To: af@af.afmug.com<mailto:af@af.afmug.com>
Cc: ch...@go-mtc.com<mailto:ch...@go-mtc.com>
Sent: Thursday, April 29, 2021 3:25:18 PM
Subject: Re: [AFMUG] intuit
I tried that, we are screwed.  They pulled up the drawbridge and said to go 
screw ourselves.
So I need another customer billing platform.  And I am super cheap.  Any 
suggestions?

From: Bill Prince
Sent: Thursday, April 29, 2021 2:19 PM
To: af@af.afmug.com<mailto:af@af.afmug.com>
Subject: Re: [AFMUG] intuit


When we switched to Enterprise, there was some kind of SNAFU with us being an 
"ISP". Bad juju in their opinion. I forget how we resolved it, but I think I 
recall us changing to some different classification.



bp

<part15sbs{at}gmail{dot}com>
On 4/29/2021 12:44 PM, Chuck McCown via AF wrote:
I’ll bet that is what happened.  We switched from online to Enterprise, they 
made us get a new merchant account.  It worked one day.  Now they have made a 
“final business decision” no telling me why or anything.  I am pretty sure I am 
screwed with intuit.

From: Forrest Christian (List Account)
Sent: Thursday, April 29, 2021 1:17 PM
To: AnimalFarm Microwave Users Group
Cc: Chuck McCown
Subject: Re: [AFMUG] intuit

Did they have you classified correctly?

I had a similar problem years ago with an account that the merchant provider 
had classified in a high-risk category of 'online services', i.e. things like 
online gaming and porn.     Once I got it straightened out to be the right 
category and the merchant provider understood my business better everything 
worked out.

On Thu, Apr 29, 2021 at 12:36 PM Chuck McCown via AF 
<af@af.afmug.com<mailto:af@af.afmug.com>> wrote:
Intuit just shut off the merchant account for our FTTH ISP.  And they are not 
telling us why.  Not sure what to do.  We have to be able to take payments.
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Darin Steffl
Minnesota WiFi
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