My wife got a live person on the phone at intuit. They told her the problem,
that we were going to do auto billing for $25K/month. We are not doing any
autobilling. She has hope it is fixable. I don’t have any hope but it will be
a nice surprise if they do make it right. Normally I have more tenacity than
she does with this kind of stuff.
From: Chuck McCown via AF
Sent: Thursday, April 29, 2021 3:21 PM
To: Mike Hammett ; AnimalFarm Microwave Users Group
Cc: ch...@go-mtc.com
Subject: Re: [AFMUG] intuit
Did I mention I was cheap?
From: Mike Hammett
Sent: Thursday, April 29, 2021 2:26 PM
To: AnimalFarm Microwave Users Group
Cc: ch...@go-mtc.com
Subject: Re: [AFMUG] intuit
Sonar, PowerCode, VISP, etc.
IP Pay, Pro Pay, etc.
-----
Mike Hammett
Intelligent Computing Solutions
Midwest Internet Exchange
The Brothers WISP
--------------------------------------------------------------------------------
From: "Chuck McCown via AF" <af@af.afmug.com>
To: af@af.afmug.com
Cc: ch...@go-mtc.com
Sent: Thursday, April 29, 2021 3:25:18 PM
Subject: Re: [AFMUG] intuit
I tried that, we are screwed. They pulled up the drawbridge and said to go
screw ourselves.
So I need another customer billing platform. And I am super cheap. Any
suggestions?
From: Bill Prince
Sent: Thursday, April 29, 2021 2:19 PM
To: af@af.afmug.com
Subject: Re: [AFMUG] intuit
When we switched to Enterprise, there was some kind of SNAFU with us being an
"ISP". Bad juju in their opinion. I forget how we resolved it, but I think I
recall us changing to some different classification.
bp
<part15sbs{at}gmail{dot}com>On 4/29/2021 12:44 PM, Chuck McCown via AF wrote:
I’ll bet that is what happened. We switched from online to Enterprise, they
made us get a new merchant account. It worked one day. Now they have made a
“final business decision” no telling me why or anything. I am pretty sure I am
screwed with intuit.
From: Forrest Christian (List Account)
Sent: Thursday, April 29, 2021 1:17 PM
To: AnimalFarm Microwave Users Group
Cc: Chuck McCown
Subject: Re: [AFMUG] intuit
Did they have you classified correctly?
I had a similar problem years ago with an account that the merchant provider
had classified in a high-risk category of 'online services', i.e. things like
online gaming and porn. Once I got it straightened out to be the right
category and the merchant provider understood my business better everything
worked out.
On Thu, Apr 29, 2021 at 12:36 PM Chuck McCown via AF <af@af.afmug.com> wrote:
Intuit just shut off the merchant account for our FTTH ISP. And they are
not telling us why. Not sure what to do. We have to be able to take payments.
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- Forrest
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