Ken's answer of "use an inverter generator" is probably the simplest thing.  You'll have way fewer problems than with any other portable generator.  Also "dramatically oversize the generator" would be a good solution too.

Half the windings on the generator give you a 110v phase.  The other half give you the other 110v phase.  Both together gives you the 220v.

Are both UPS's about 5-6 amps, or is one much heavier loaded than the other?  Are they both on the same phase or are they on opposite phases?  A wiring diagram for the Troy-Bilt 6250 shows two separate circuit breakers feeding two separate duplexes, so you'd want to distribute load across them both.

If one phase has more load than the other, then there's more resistance on one side of the stator.  That'll make the engine run rough and that'll make the frequency unstable. Lights and power tools won't care, but UPS's will.  If that was the issue, then the engine would run better with a 220v UPS.  If the imbalance is real bad you can even stall the engine. A bigger engine won't care so much, and an inverter generator doesn't have this issue at all. At one time when the server room had to run on a 6KW generator I had lots of problems until I carefully balanced the loads....so there's my anecdotal/experimental evidence.

There might also be a sensitivity setting on the UPS.  I'm not sure about that specific model, but on some of them you can get into the management software and change them to be less sensitive about the AC input.

-Adam




On 9/21/2020 10:22 AM, Josh Luthman wrote:
So Friday we have another 3 phase go down in the building.  They unplugged it all so that wing had nothing.

As a precaution I start up the generator.  When they're cutting the other phases we are using I move it to the generator.  The generator complains and the UPS units don't switch over.  I drop it to say 90% open choke and the UPS switches over - but it's only 110v.  I'd like to know what's going on here.

I have 175 feet of 10 gauge (times 2).  Two circuits on the generator, two runs of copper, two UPS.  UPS is doing about 5-6 amps each.

What can I do better?  Should I?  It runs but I'd like to keep it as simple as possible to avoid "teaching someone" to lower it from full open choke.

Josh Luthman
24/7 Help Desk: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

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