Re: [AFMUG] QB for billing

Thu, 13 Aug 2020 14:07:57 -0700

We use Emerald for our ISP billing and it does not have any per-subscriber fees; run it on whatever server you want. The only post-purchase fee to IEA-Software is annual support which is based on the number of active accounts and is extremely reasonable. People give Emerald a bad rap because it's been around for a long time and some say it has a dated interface. However, it's super fast, stable, has really great RADIUS integration and supports all mainstream card/ACH processors.


Jesse DuPont

Owner / Network Architect
email: jesse.dup...@celeritycorp.net
Celerity Networks LLC / Celerity Broadband LLC
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On 8/13/20 2:25 PM, ch...@wbmfg.com wrote:
Maybe, but I don’t wanting my billing system taking a dollar or two bite from every customer every month.  I would rather just buy it and own it.  And never have to pay for maint or upgrades...
 
Sent: Thursday, August 13, 2020 2:22 PM
Subject: Re: [AFMUG] QB for billing
 
What is painless? I think it is less painful or more painless to start with something that will scale with the business. I know it isn't always fun, but better now than later when you are at a pain point that forces you to something else. I always found that people were flustered and ill prepared when it got to that point, and it resulted in mistakes being made and thus more pain. I'd say bite the bullet and go with something talyor made now. You'll be thankful down the road.
 
On Thu, Aug 13, 2020 at 3:01 PM <ch...@wbmfg.com> wrote:
Has anyone tried to use Quickbooks for customer billing and automatic ACH/credit card payments?
Looking for something painless to start with. 
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