So do I understand correctly they are sending you DMCA complaints and you are sending them bills for researching the supposedly infringing customer and they don't pay but they send more complaints?
This seems like Tom Hanks having a "conversation" with "Wilson" in the movie Castaway. Did you actually expect them to pay? If we receive a notice of claimed infringement, we try to make a judgement whether it is legit or bogus, and either throw it away or contact the customer accordingly. But we NEVER contact the sender of the notice, we never forward threats or demands for payment, and we don't provide information about customers without a court order. -----Original Message----- From: AF <af-boun...@af.afmug.com> On Behalf Of Matt Hoppes Sent: Saturday, August 1, 2020 12:17 PM To: af@af.afmug.com Subject: [AFMUG] IP Echelon Delinquent IP Echelon continues to send us requests for information and research even as their account remains delinquent with us. We have contacted them multiple times requesting payment but they have not responded and continue to send requests for research. Does anyone have a good contact at IP Echelon related to billing matters? -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
