Never had a problem in this auto mdi/x era.  I've always had link.  I don't
think I've ever had an eth link issue to a SiteMonitor...

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Mon, Jul 13, 2020 at 4:28 PM Steve Jones <thatoneguyst...@gmail.com>
wrote:

> i use an old dumb 5 port switch between pc and sitemonitor  to get to them
> for initial programming
>
> On Wed, Jul 8, 2020 at 2:50 PM Josh Luthman <j...@imaginenetworksllc.com>
> wrote:
>
>> I did disable the other interfaces.  Had 10 half link to my laptop.  Got
>> link light on a dumb switch.  I would still think it'd be 169.254.1.20/16
>> on new devices, which doesn't ping or arp.
>>
>> Turned off firewall and ran the program as admin.  Discover IP worked!  I
>> told it to factory reset, power cycled it, and now I can get in to it!
>> Thanks for the tip.
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>>
>> On Wed, Jul 8, 2020 at 2:12 PM Forrest Christian (List Account) <
>> li...@packetflux.com> wrote:
>>
>>> The reset process uses multicast.   The challenge with multicast is that
>>> Windows seems to be non-consistent about what interface it sends the
>>> multicast messages out on.  Sometimes it's all of them.  Sometimes it's at
>>> least the active ethernet.   But for some reason, a certain (high)
>>> percentage of devices will decide to send them on some random,
>>> not-even-in-use interface.  And there doesn't seem (in at least the tools
>>> we're using) any way to force it ou a given interface.
>>>
>>> So yes, disabling all the unused interfaces is useful.    Also running
>>> the tool as administrator also sometimes helps.  Plus disabling the windows
>>> (or other) firewall.  Plus you'll find the odd switch/device which doesn't
>>> really do 10Mb/s anymore.  Those are probably the biggest causes.
>>>
>>> The Base 3/Rackinjector uses a different, probably just as annoying,
>>> method of resetting the units.
>>>
>>> On Wed, Jul 8, 2020 at 10:12 AM Bill Prince <part15...@gmail.com> wrote:
>>>
>>>> I found that I had to use a PC with only one interface active to make
>>>> the factory reset work. I don't know if it was me, or that he reset
>>>> software needed a dedicated interface to work its process.
>>>>
>>>>
>>>> bp
>>>> <part15sbs{at}gmail{dot}com>
>>>>
>>>>
>>>> On 7/8/2020 9:05 AM, Josh Luthman wrote:
>>>>
>>>> I have two units (ii "newer" ones) that I can't get to 169.254.1.20.
>>>> Several laptops, several network cables, switches, etc later.
>>>>
>>>> They've been on the shelf for years unpowered.  Maybe both were DOA,
>>>> but I feel like that's unlikely.
>>>>
>>>> I tried to factory reset one with the software @
>>>> https://tickets.packetflux.com/kb/faq.php?id=13 but that didn't work.
>>>> That never has worked for me, I don't think.
>>>>
>>>> Does anyone have any ideas before I just buy a couple more?
>>>>
>>>> Josh Luthman
>>>> Office: 937-552-2340
>>>> Direct: 937-552-2343
>>>> 1100 Wayne St
>>>> Suite 1337
>>>> Troy, OH 45373
>>>>
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>>>>
>>>
>>>
>>> --
>>> - Forrest
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