I did disable the other interfaces. Had 10 half link to my laptop. Got
link light on a dumb switch. I would still think it'd be 169.254.1.20/16
on new devices, which doesn't ping or arp.
Turned off firewall and ran the program as admin. Discover IP worked! I
told it to factory reset, power cycled it, and now I can get in to it!
Thanks for the tip.
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Wed, Jul 8, 2020 at 2:12 PM Forrest Christian (List Account) <
li...@packetflux.com> wrote:
> The reset process uses multicast. The challenge with multicast is that
> Windows seems to be non-consistent about what interface it sends the
> multicast messages out on. Sometimes it's all of them. Sometimes it's at
> least the active ethernet. But for some reason, a certain (high)
> percentage of devices will decide to send them on some random,
> not-even-in-use interface. And there doesn't seem (in at least the tools
> we're using) any way to force it ou a given interface.
>
> So yes, disabling all the unused interfaces is useful. Also running the
> tool as administrator also sometimes helps. Plus disabling the windows (or
> other) firewall. Plus you'll find the odd switch/device which doesn't
> really do 10Mb/s anymore. Those are probably the biggest causes.
>
> The Base 3/Rackinjector uses a different, probably just as annoying,
> method of resetting the units.
>
> On Wed, Jul 8, 2020 at 10:12 AM Bill Prince <part15...@gmail.com> wrote:
>
>> I found that I had to use a PC with only one interface active to make the
>> factory reset work. I don't know if it was me, or that he reset software
>> needed a dedicated interface to work its process.
>>
>>
>> bp
>> <part15sbs{at}gmail{dot}com>
>>
>>
>> On 7/8/2020 9:05 AM, Josh Luthman wrote:
>>
>> I have two units (ii "newer" ones) that I can't get to 169.254.1.20.
>> Several laptops, several network cables, switches, etc later.
>>
>> They've been on the shelf for years unpowered. Maybe both were DOA, but
>> I feel like that's unlikely.
>>
>> I tried to factory reset one with the software @
>> https://tickets.packetflux.com/kb/faq.php?id=13 but that didn't work.
>> That never has worked for me, I don't think.
>>
>> Does anyone have any ideas before I just buy a couple more?
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
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>>
>
>
> --
> - Forrest
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