It would be nice of you to nudge the current isp and tell them, but they should be watching out for this kind of thing. People are people though, sometimes a little education is all they need. If they called their ISP and got the brush off we would take that connection all day and do proper wifi.
Sucks to be selling a what seems like good service with a poor router and wrecking customer experiences. On Mon, May 4, 2020 at 6:00 PM James Howard <ja...@litewire.net> wrote: > You are completely out of line Ken. If their current WISP had any decency > at all they NEVER would have let them have a poor connection to their WiFi. > > > > Seriously though, I am dealing with pretty much the same exact thing with > one of our customers. She “got disconnected from a Zoom meeting and had to > finish the meeting in her vehicle on her phone”. It’s totally irrelevant > that she has a 5000+ sq ft house and a router in the corner of it that > shows lousy signals all the time when she goes to the other end……. > > > > *From:* AF [mailto:af-boun...@af.afmug.com] *On Behalf Of *Ken Hohhof > *Sent:* Monday, May 4, 2020 7:44 PM > *To:* 'AnimalFarm Microwave Users Group' <af@af.afmug.com> > *Subject:* [AFMUG] customer wants to switch WISPs to solve WiFi problem > > > > Prospective customer wants to switch to us, they get 24M x 24M and 18ms > ping on speedtest with their current WISP. It seems like the only problem > is their router is in the attached garage not in the middle of the house. > > > > Am I wrong to want this customer to just work with their current WISP to > get the cable extended to a better router location? > ------------------------------ > > *Total Control Panel* > > Login <https://asp.reflexion.net/login?domain=litewire.net> > > To: ja...@litewire.net > <https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net> > > From: af-boun...@af.afmug.com > > *You received this message because the domain afmug.com <http://afmug.com> > is on your allow list.* > > > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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