I've called every time my promotional rate has expired and they've always
put me back on another promotion, sometimes for cheaper than my previous
one. Having said that, I only do internet with HBO, so YMMV.

On Friday, January 18, 2019, Nate Burke <[email protected]> wrote:

> My Parents have been with Comcast for tv/internet/voice for several years,
> and their bill has crept up to almost $200/mo now.  I've heard that if you
> call in, you can get some of the new contract deals even though you're
> existing.  Has anyone had to navigate Comcast and have any tips for getting
> the best rate?  Can you do the same thing by going to one of the xfinity
> stores?
>
> They're in a wooded area, so their only options are Comcast or Frontier.
>
> Nate
>
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