It's an Xfinity store about 20 miles away. I had to go there to exchange the cable box when a storm took it out, that was relatively painless (which the new box isn't the same as the old box, so 4 months later I still hear 'That's not how the old box worked') They're not on an HD Package now, so that might be a 'upgrade' we could get with a new package. Although 90% of the TV watched is pre 1990 TV shows, all in 4x3. Other than the 5 O'clock news, and wheel of fortune.

On 1/18/2019 2:50 PM, Joe Novak wrote:
Are they stuck with the 'new' brand Xfinity store or do they just have a simple local office?

The people at my local office are awesome. Super easy to deal with, I would recommend it. The xfinity store gets to be.... less flexible, less nice and less time with each customer IMO. (my one experience in the Chicagoland area sucked, for my Grandma.)

Joe

On Fri, Jan 18, 2019 at 2:48 PM Mike Hammett <[email protected] <mailto:[email protected]>> wrote:

    https://www.youtube.com/watch?v=YoPVC4YxDlI



    -----
    Mike Hammett
    Intelligent Computing Solutions <http://www.ics-il.com/>
    
<https://www.facebook.com/ICSIL><https://plus.google.com/+IntelligentComputingSolutionsDeKalb><https://www.linkedin.com/company/intelligent-computing-solutions><https://twitter.com/ICSIL>
    Midwest Internet Exchange <http://www.midwest-ix.com/>
    
<https://www.facebook.com/mdwestix><https://www.linkedin.com/company/midwest-internet-exchange><https://twitter.com/mdwestix>
    The Brothers WISP <http://www.thebrotherswisp.com/>
    <https://www.facebook.com/thebrotherswisp>


    <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
    ------------------------------------------------------------------------
    *From: *"Chuck McCown" <[email protected] <mailto:[email protected]>>
    *To: *"AnimalFarm Microwave Users Group" <[email protected]
    <mailto:[email protected]>>
    *Sent: *Friday, January 18, 2019 2:45:10 PM
    *Subject: *Re: [AFMUG] Dealing with Comcast Residential

    Worth the bluff. Call to cancel. Say you are going streaming over
    dsl or wireless, cell, Hughes etc. they have specialists to save
    accounts from cancelling. No harm in making the threat.

    Sent from my iPhone

    > On Jan 18, 2019, at 1:23 PM, Nate Burke <[email protected]
    <mailto:[email protected]>> wrote:
    >
    > My Parents have been with Comcast for tv/internet/voice for
several years, and their bill has crept up to almost $200/mo now. I've heard that if you call in, you can get some of the new
    contract deals even though you're existing.  Has anyone had to
    navigate Comcast and have any tips for getting the best rate? Can
    you do the same thing by going to one of the xfinity stores?
    >
    > They're in a wooded area, so their only options are Comcast or
    Frontier.
    >
    > Nate
    >
    > --
    > AF mailing list
    > [email protected] <mailto:[email protected]>
    > http://af.afmug.com/mailman/listinfo/af_af.afmug.com

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