Hi there, I have found the information you need. The Customer ID of the account we want to create audiences in is 411-332-5835. If you run the same request below you should get the same result. This is what I see when I'm logged in:
[cid:image001.png@01D72ABC.2705F8C0] Yet as you can see in the response below, it's telling us that this account is not a manager account. Connecting to Marketo allows us to create audiences only in the sub-account highlighted below in green. SOAP request log: curl --location --request POST "https://adwords.google.com/api/adwords/mcm/v201809/CustomerService"; --header "Authorization: Bearer ya29.a0AfH6SMDLF7Tw0rbLZP-wGd0W7r3XoQEVxNJb1pC6H6jf4MQQf2t6WlNzNlXW85XVy6vf5tj1PDHeWhb6VEPWbApzIiRykUlP7JUuVxNtMqEJ04Ii4RyoKIub05qhvUyOu9ixUUgm6JYeIi3lp8YFGmlZq5Dh" --header "Content-Type: text/xml" --data-raw "<soapenv:Envelope xmlns:soapenv=\"http://schemas.xmlsoap.org/soap/envelope/\<http://schemas.xmlsoap.org/soap/envelope/>" xmlns:v20=\"https://adwords.google.com/api/adwords/mcm/v201809\<https://adwords.google.com/api/adwords/mcm/v201809/>" xmlns:v201=\"https://adwords.google.com/api/adwords/cm/v201809\<https://adwords.google.com/api/adwords/cm/v201809/>"> <soapenv:Header> <v20:RequestHeader> <v201:clientCustomerId>9054901621</v201:clientCustomerId> <v201:developerToken>JGw_E5qq7NT2lLnrUlUYaw</v201:developerToken> <v201:userAgent>Marketo</v201:userAgent> <v201:validateOnly>false</v201:validateOnly> <v201:partialFailure>true</v201:partialFailure> </v20:RequestHeader> </soapenv:Header> <soapenv:Body> <v20:getCustomers xmlns=\"https://adwords.google.com/api/adwords/mcm/v201809\<https://adwords.google.com/api/adwords/mcm/v201809/>"> </v20:getCustomers>/> </soapenv:Body></soapenv:Envelope>" Response log: <?xml version="1.0"?> <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";> <soap:Header> <ResponseHeader xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201809"; xmlns="https://adwords.google.com/api/adwords/mcm/v201809";> <ns2:requestId>0005be152d921bf40abc940e8a087e8f</ns2:requestId> <ns2:serviceName>CustomerService</ns2:serviceName> <ns2:methodName>getCustomers</ns2:methodName> <ns2:operations>0</ns2:operations> <ns2:responseTime>223</ns2:responseTime> </ResponseHeader> </soap:Header> <soap:Body> <getCustomersResponse xmlns="https://adwords.google.com/api/adwords/mcm/v201809"; xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201809";> <rval> <customerId>9054901621</customerId> <currencyCode>NZD</currencyCode> <dateTimeZone>Pacific/Auckland</dateTimeZone> <descriptiveName>ACG Pathways - Search</descriptiveName> <canManageClients>false</canManageClients> <testAccount>false</testAccount> <autoTaggingEnabled>true</autoTaggingEnabled> <parallelTrackingEnabled>true</parallelTrackingEnabled> <conversionTrackingSettings> <effectiveConversionTrackingId>1004307287</effectiveConversionTrackingId> <usesCrossAccountConversionTracking>false</usesCrossAccountConversionTracking> </conversionTrackingSettings> <remarketingSettings> <snippet><!-- Google Code for Remarketing Tag --> <!-------------------------------------------------- Remarketing tags may not be associated with personally identifiable information or placed on pages related to sensitive categories. See more information and instructions on how to setup the tag on: http://google.com/ads/remarketingsetup ---------------------------------------------------> <script type="text/javascript"> /* <![CDATA[ */ var google_conversion_id = 1004307287; var google_custom_params = window.google_tag_params; var google_remarketing_only = true; /* ]]> */ </script> <script type="text/javascript" src="//www.googleadservices.com/pagead/conversion.js"> </script> <noscript> <div style="display:inline;"> <img height="1" width="1" style="border-style:none;" alt="" src="//googleads.g.doubleclick.net/pagead/viewthroughconversion/1004307287/?guid=ON&amp;script=0"/> </div> </noscript> </snippet> <googleGlobalSiteTag><!-- Global site tag (gtag.js) - Google Ads: 1004307287 --> <script async src="https://www.googletagmanager.com/gtag/js?id=AW-1004307287"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'AW-1004307287'); </script> </googleGlobalSiteTag> </remarketingSettings> </rval> </getCustomersResponse> </soap:Body> </soap:Envelope> From: Google Ads API Forum Advisor Prod <adsapiforumadvi...@gmail.com> Sent: Wednesday, 31 March 2021 10:43 pm To: Mitchell Houlbrooke <mitchell.houlbrooke@up.education> Cc: adwords-api@googlegroups.com Subject: RE: Marketo to Ads audience sync: Unable to connect to MCC Hi Mitchell, Could you confirm if the issue is encountered in Marketo tool? If yes, then I would advise to reach out to their support team instead via this link<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.marketo.com%2Fwhy-marketo%2Fservices-and-support%2Fsupport%2F&data=04%7C01%7C%7C16f1b520b9624e5cfb9608d8f4296c85%7C6a425d0d58f24e36868910002b2ec567%7C0%7C1%7C637527806049089050%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=yTOQDYcv1PFZogz8G0GXX3WgAVpKPBleKS%2FRxuMQWHE%3D&reserved=0> to help you address the issue. Our team unfortunately doesn't have access or visibility this tool to investigate and address the issue on our end. However, if you are using AdWords API on uploading audiences and you are requesting API transaction against MCC account but audiences that has been uploaded is on client account, then please provide the following details to investigate. You can provide it via Reply privately to author option. * Further details on how to replicate the issue * Complete SOAP request<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdevelopers.google.com%2Fadwords%2Fapi%2Fdocs%2Fguides%2Fcall-structure%3Fhl%3Den%23request&data=04%7C01%7C%7C16f1b520b9624e5cfb9608d8f4296c85%7C6a425d0d58f24e36868910002b2ec567%7C0%7C1%7C637527806049099042%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=nniGzhLq2UkqtdcJepnOfJPnD9LnUY6GDoPveOQ1Kzg%3D&reserved=0> and response<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdevelopers.google.com%2Fadwords%2Fapi%2Fdocs%2Fguides%2Fcall-structure%3Fhl%3Den%23response&data=04%7C01%7C%7C16f1b520b9624e5cfb9608d8f4296c85%7C6a425d0d58f24e36868910002b2ec567%7C0%7C1%7C637527806049109039%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=QUDzUb3JnPPeyiubtREN%2FWZSVP%2FFsqehXnNqHvdQOz0%3D&reserved=0> logs * Customer ID of the MCC account that you want to update audiences Regards, [Google Logo] Ernie John Blanca Tacata Google Ads API Team ref:_00D1U1174p._5004Q2EoWaM:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/SYCPR01MB3709FF56C902B8BADF41D74B8B779%40SYCPR01MB3709.ausprd01.prod.outlook.com.
