Hi Ernie, thanks for your response. I have been liaising with Marketo 
support for several weeks to troubleshoot this issue, and they used the 
Adwords API to do this. I will obtain the requested information and send 
through privately as soon as I can.

Thanks,
Mitchell

On Wednesday, March 31, 2021 at 10:43:34 PM UTC+13 adsapiforumadvisor wrote:

> Hi Mitchell,
>
> Could you confirm if the issue is encountered in Marketo tool? If yes, 
> then I would advise to reach out to their support team instead via this 
> link <https://www.marketo.com/why-marketo/services-and-support/support/> to 
> help you address the issue. Our team unfortunately doesn't have access or 
> visibility this tool to investigate and address the issue on our end.
>
> However, if you are using AdWords API on uploading audiences and you are 
> requesting API transaction against MCC account but audiences that has been 
> uploaded is on client account, then please provide the following details to 
> investigate. You can provide it via *Reply privately to author* option. 
>    
>    - Further details on how to replicate the issue 
>    - Complete SOAP request 
>    
> <https://developers.google.com/adwords/api/docs/guides/call-structure?hl=en#request>
>  
>    and response 
>    
> <https://developers.google.com/adwords/api/docs/guides/call-structure?hl=en#response>
>  
>    logs 
>    - Customer ID of the MCC account that you want to update audiences 
>
>
> Regards,
> [image: Google Logo] 
> Ernie John Blanca Tacata 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2EoWaM:ref
>

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