Hi Rich, Thanks for reaching out. As I said, your test customer account is possibly already created. The test manager account by default is in closed status. If you follow the steps I mentioned before to click on the down arrow next to the test manager account number and on the drop-down list click on the three dots icon and tick cancelled accounts and hidden accounts. And then you can click on the Accounts tab to check whether you successfully created the test account. If it doesn’t work, please follow steps in this guide to create the test manager account and test customer account.
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