We run the report for around 460 accounts. The last error occurred at 7/30/2012 10:02:49 PM ET for account id 6990541686. The report name was "Keywords performance report 7/29/2012". Please let me know if you need anything further. Thanks for your help.
On Wednesday, August 1, 2012 12:02:49 PM UTC-4, Kevin Winter wrote: > > Hi, > I'm sorry, I need the clientCustomerId of the account you are running > the report against - that one is for your MCC account. If could include > the specific report name and account that failed along with an estimate of > when the request would made, it would make it much easier to locate in the > logs. > > - Kevin Winter > AdWords API Team > > On Wednesday, August 1, 2012 10:44:34 AM UTC-4, aengland wrote: >> >> We use a report name of "Keywords performance report 7/31/2012", where >> the date is the date we are importing for and our client customer Id is >> 913-098-5382. Please let me know if you need anything further. Thanks for >> your help. >> >> >> On Wednesday, August 1, 2012 10:24:51 AM UTC-4, Kevin Winter wrote: >>> >>> Hi, >>> When you schedule the report, does it use a unique ReportName? Could >>> you please send the ReportDefinition XML (or unique report name) and the >>> clientCustomerId of the targeted account off-list? Our logs extend back >>> only 8 days, so it's important we check soon after you see this problem. >>> >>> - Kevin Winter >>> AdWords API Team >>> >>> On Wednesday, August 1, 2012 7:53:01 AM UTC-4, aengland wrote: >>>> >>>> This "Report contents are invalid. - !!!1|||-1|||Unexpected >>>> exception???" issue is occurring again. We had the error occur Mon >>>> 7/30/2012 10:03 PM ET and Wed 7/25/2012 10:07 PM ET. Both time we re-ran >>>> the import process the next morning and it succeeded. Please advise what >>>> we need to do to get this issue resolved. Thanks. >>>> >>>> On Tuesday, July 24, 2012 1:46:00 PM UTC-4, aengland wrote: >>>>> >>>>> Hi, >>>>> >>>>> This happened for the same report for multiple clients. It was >>>>> failing for random clients each time I ran the process and appeared to >>>>> not >>>>> be an issue with a specific client. After July 11 we never had the issue >>>>> again. So it appears the issue was isolated to the evening of 7/10 and >>>>> the >>>>> morning of 7/11. Thanks. >>>>> >>>>> >>>>> >>>>> On Tuesday, July 24, 2012 10:06:53 AM UTC-4, Kevin Winter wrote: >>>>>> >>>>>> Hi, >>>>>> I apologize for the inconvenience you experienced. Did this happen >>>>>> for a single client repeatedly? Or was it the same report but for >>>>>> multiple >>>>>> clients? Did it consistently fail for a specific input? This behavior >>>>>> is >>>>>> certainly unexpected and should not occur. If it does, please let us >>>>>> know. >>>>>> >>>>>> - Kevin Winter >>>>>> AdWords API Team >>>>>> >>>>>> On Wednesday, July 11, 2012 9:26:30 AM UTC-4, aengland wrote: >>>>>>> >>>>>>> I continued to run the process periodically to see if I could get it >>>>>>> to run without error and it finally went through during the 9 AM EST >>>>>>> hour >>>>>>> after five more failures during the 7 and 8 AM EST hours this morning. >>>>>>> I >>>>>>> am concerned this will be an ongoing issue. Please advise. >>>>>>> >>>>>>> On Wednesday, July 11, 2012 8:47:03 AM UTC-4, aengland wrote: >>>>>>>> >>>>>>>> Last night (7/10/2012) I received the below error message while >>>>>>>> calling the GetClientReport(oDefinition) method for the >>>>>>>> KEYWORDS_PERFORMANCE_REPORT report type. >>>>>>>> >>>>>>>> Google.Api.Ads.AdWords.Util.ReportsException: Report contents are >>>>>>>> invalid. - !!!1|||-1|||Unexpected exception??? >>>>>>>> >>>>>>>> I have tried re-running the same process this morning several times >>>>>>>> and have received the same error message. The report is pulling for >>>>>>>> the >>>>>>>> previous days data so it is a small data set. I have 457 clients to >>>>>>>> call >>>>>>>> the report for so I am calling the method in batches of 10. I am using >>>>>>>> v14 >>>>>>>> of the DotNet Client Library. This process has been running fine >>>>>>>> since >>>>>>>> January so I am not sure why this issue starting occurring all of a >>>>>>>> sudden. It seems this error is internal to AdWords. >>>>>>>> >>>>>>>> Thank you for any help in advance. This issue is causing major >>>>>>>> problems since our data is now out of date. >>>>>>>> >>>>>>> -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
