Hi, I'm sorry, I need the clientCustomerId of the account you are running the report against - that one is for your MCC account. If could include the specific report name and account that failed along with an estimate of when the request would made, it would make it much easier to locate in the logs.
- Kevin Winter AdWords API Team On Wednesday, August 1, 2012 10:44:34 AM UTC-4, aengland wrote: > > We use a report name of "Keywords performance report 7/31/2012", where the > date is the date we are importing for and our client customer Id is > 913-098-5382. Please let me know if you need anything further. Thanks for > your help. > > > On Wednesday, August 1, 2012 10:24:51 AM UTC-4, Kevin Winter wrote: >> >> Hi, >> When you schedule the report, does it use a unique ReportName? Could >> you please send the ReportDefinition XML (or unique report name) and the >> clientCustomerId of the targeted account off-list? Our logs extend back >> only 8 days, so it's important we check soon after you see this problem. >> >> - Kevin Winter >> AdWords API Team >> >> On Wednesday, August 1, 2012 7:53:01 AM UTC-4, aengland wrote: >>> >>> This "Report contents are invalid. - !!!1|||-1|||Unexpected >>> exception???" issue is occurring again. We had the error occur Mon >>> 7/30/2012 10:03 PM ET and Wed 7/25/2012 10:07 PM ET. Both time we re-ran >>> the import process the next morning and it succeeded. Please advise what >>> we need to do to get this issue resolved. Thanks. >>> >>> On Tuesday, July 24, 2012 1:46:00 PM UTC-4, aengland wrote: >>>> >>>> Hi, >>>> >>>> This happened for the same report for multiple clients. It was failing >>>> for random clients each time I ran the process and appeared to not be an >>>> issue with a specific client. After July 11 we never had the issue again. >>>> >>>> So it appears the issue was isolated to the evening of 7/10 and the >>>> morning >>>> of 7/11. Thanks. >>>> >>>> >>>> >>>> On Tuesday, July 24, 2012 10:06:53 AM UTC-4, Kevin Winter wrote: >>>>> >>>>> Hi, >>>>> I apologize for the inconvenience you experienced. Did this happen >>>>> for a single client repeatedly? Or was it the same report but for >>>>> multiple >>>>> clients? Did it consistently fail for a specific input? This behavior >>>>> is >>>>> certainly unexpected and should not occur. If it does, please let us >>>>> know. >>>>> >>>>> - Kevin Winter >>>>> AdWords API Team >>>>> >>>>> On Wednesday, July 11, 2012 9:26:30 AM UTC-4, aengland wrote: >>>>>> >>>>>> I continued to run the process periodically to see if I could get it >>>>>> to run without error and it finally went through during the 9 AM EST >>>>>> hour >>>>>> after five more failures during the 7 and 8 AM EST hours this morning. >>>>>> I >>>>>> am concerned this will be an ongoing issue. Please advise. >>>>>> >>>>>> On Wednesday, July 11, 2012 8:47:03 AM UTC-4, aengland wrote: >>>>>>> >>>>>>> Last night (7/10/2012) I received the below error message while >>>>>>> calling the GetClientReport(oDefinition) method for the >>>>>>> KEYWORDS_PERFORMANCE_REPORT report type. >>>>>>> >>>>>>> Google.Api.Ads.AdWords.Util.ReportsException: Report contents are >>>>>>> invalid. - !!!1|||-1|||Unexpected exception??? >>>>>>> >>>>>>> I have tried re-running the same process this morning several times >>>>>>> and have received the same error message. The report is pulling for >>>>>>> the >>>>>>> previous days data so it is a small data set. I have 457 clients to >>>>>>> call >>>>>>> the report for so I am calling the method in batches of 10. I am using >>>>>>> v14 >>>>>>> of the DotNet Client Library. This process has been running fine since >>>>>>> January so I am not sure why this issue starting occurring all of a >>>>>>> sudden. It seems this error is internal to AdWords. >>>>>>> >>>>>>> Thank you for any help in advance. This issue is causing major >>>>>>> problems since our data is now out of date. >>>>>>> >>>>>> -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
