Hi! Thank you for your reply.

The error is permanent regardless of the time of the API call or the 
customer id. Filtering `conversion_goal_campaign_config` over 
`goal_config_level` predicate just doesn't work and fails with error. 
Please follow up the issue to the technical team.

If I execute the query with an invalid enum, for instance, `WHERE 
conversion_goal_campaign_config.goal_config_level = TEST` it clearly 
results with error that `TEST` is invalid enum value cannot be included in 
WHERE clause. In case of valid enums (CUSTOMER, CAMPAIGN) it permanently 
fails with "INTERNAL ERROR". Something is wrong on Ads' backend.
вторник, 16 июля 2024 г. в 18:51:01 UTC+4, Google Ads API Forum Advisor: 

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> As per provided information, I understand that you are getting '
> INTERNAL_ERROR 
> <https://developers.google.com/google-ads/api/docs/common-errors#:~:text=layer%20limitations.-,INTERNAL_ERROR,-Summary>'
>  
> while executing a GAQL request. Do note that the INTERNAL_ERROR 
> <https://developers.google.com/google-ads/api/docs/common-errors#:~:text=layer%20limitations.-,INTERNAL_ERROR,-Summary>
>  occurs 
> when something unexpected happens while processing the request. The common 
> cause could be the API isn't functioning correctly. However, this is 
> transient in nature and the API request will work again when retrying it 
> after 30 seconds or some time. You may also retry any requests that failed 
> with this error, using an  Exponential backoff 
> <https://developers.google.com/google-ads/api/docs/best-practices/error-types#:~:text=When%20you%20retry%20requests%2C%20use%20an%20exponential%20backoff%20policy.%20For%20example%2C%20if%20you%20first%20pause%205%20seconds%20before%20the%20first%20retry%2C%20you%20could%20pause%2010%20seconds%20after%20the%20second%20and%2020%20seconds%20after%20the%20third%20retry.%20Exponential%20backoff%20helps%20ensure%20you%20are%20not%20calling%20the%20API%20too%20aggressively.>
>  schedule 
> for the retries. Here is a code example 
> <https://developers.google.com/google-ads/api/samples/handle-rate-exceeded-error>
>  demonstrating 
> how to implement an exponential back off strategy.
>
> If the issue still persists, then provide us with the below information, 
> so that we can investigate this issue further. 
>    
>    - Affected Customer Id 
>    - Date of this issue started 
>    - How much time did you wait before retry of a request 
>    - complete API logs (request 
>    
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#request>
>     and response 
>    
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#response>
>     with request-id 
>    
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id>
>     and request header 
>    
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers>)
>  
>    generated at your end. 
>
> If you are using a client library and haven't enabled the logging yet, I 
> would request you to enable logging for the specific client library that 
> you are using. You can refer to the guides Java 
> <https://developers.google.com/google-ads/api/docs/client-libs/java/logging>
> , .Net 
> <https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging>
> , PHP 
> <https://developers.google.com/google-ads/api/docs/client-libs/php/logging>
> , Python 
> <https://developers.google.com/google-ads/api/docs/client-libs/python/logging>
> , Ruby 
> <https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging>
>  or Perl 
> <https://developers.google.com/google-ads/api/docs/client-libs/perl/logging> 
> to 
> enable logging at your end. For REST interface requests, you can enable 
> logging via the curl command by using the -i flag.
>
> You can send the details via *Reply privately to the author option*, or 
> *direct 
> private reply* to this email.
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02vDfiP:ref" (ADR-00252034)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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  • Er... Sergei Aleinik
    • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
      • ... Sergei Aleinik
        • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
          • ... Sergei Aleinik
            • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum

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