Hi,

Thank you for reaching out to the Google Ads API support team.

As per provided information, I understand that you are getting 'INTERNAL_ERROR' 
while executing a GAQL request. Do note that the INTERNAL_ERROR occurs when 
something unexpected happens while processing the request. The common cause 
could be the API isn't functioning correctly. However, this is transient in 
nature and the API request will work again when retrying it after 30 seconds or 
some time. You may also retry any requests that failed with this error, using 
an Exponential backoff schedule for the retries. Here is a code example 
demonstrating how to implement an exponential back off strategy.

If the issue still persists, then provide us with the below information, so 
that we can investigate this issue further.

Affected Customer Id
Date of this issue started
How much time did you wait before retry of a request
complete API logs (request and response with request-id and request header) 
generated at your end.

If you are using a client library and haven't enabled the logging yet, I would 
request you to enable logging for the specific client library that you are 
using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to 
enable logging at your end. For REST interface requests, you can enable logging 
via the curl command by using the -i flag.

You can send the details via Reply privately to the author option, or direct 
private reply to this email.
This message is in relation to case "ref:!00D1U01174p.!5004Q02vDfiP:ref" 
(ADR-00252034)

Thanks,

Google Ads API Team

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  • Er... Sergei Aleinik
    • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
      • ... Sergei Aleinik
        • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
          • ... Sergei Aleinik
            • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum

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