Thanks a lot, Eric. Invaluable advice. :-) On Aug 13, 12:43 am, AdWords API Advisor <adwordsapiadvi...@google.com> wrote: > Hi Peter, > > The account specified by clientEmail doesn't have any campaigns. > Please ensure you are using the correct clientEmail in your request. > > Best, > - Eric Koleda, AdWords API Team > > On Aug 12, 8:55 am, Peter Niederwieser <pnied...@gmail.com> wrote: > > > > > For one of our customer accounts, the AdWords API always returns an > > empty list of campaigns, although the AdWords UI clearly shows that > > the account has multiple active campaigns. We have never seen this > > problem before with any other account. I can't find any anomalies in > > the SOAP message exchange. > > > Could you please help us to inspect this issue? Below is the Java > > API's log output when trying to download all active and paused > > campaign (potentially sensitive values have been replaced with XXX). > > We have also tried with Java API 8.1.0 and v201003, but the problem > > remains the same. > > > Cheers, > > Peter > > > [DEBUG] AdWordsUser.soap_xml <?xml version="1.0" > > encoding="UTF-8"?><soapenv:Envelope > > xmlns:soapenv="http://schemas.xmlsoap.org/soap/ > > > envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema"; > > xmlns:xsi="http://www.w3.org/2001/XMLSchema- > > instance"><soapenv:Header><ns1:RequestHeader soapenv:actor="http:// > > schemas.xmlsoap.org/soap/actor/next" soapenv:mustUnderstand="0" > > xmlns:ns1="https://adwords.google.com/api/adwords/cm/ > > v200909"><ns1:applicationToken>XXX</ > > ns1:applicationToken><ns1:authToken xmlns:ns1="https:// > > adwords.google.com/api/adwords/cm/v200909">******</ > > ns1:authToken><ns1:clientEmail>XXX</ > > ns1:clientEmail><ns1:developerToken>XXX</ > > ns1:developerToken><ns1:userAgent>AdWords API Java Client Library - > > v8.0.0 - smeco</ns1:userAgent><ns1:validateOnly>false</ > > ns1:validateOnly></ns1:RequestHeader></ > > soapenv:Header><soapenv:Body><get xmlns="https://adwords.google.com/ > > api/adwords/cm/v200909"><selector><campaignStatuses>PAUSED</ > > campaignStatuses><campaignStatuses>ACTIVE</campaignStatuses></ > > selector></get></soapenv:Body></soapenv:Envelope> > > [DEBUG] AdWordsUser.request_info email=XXX effectiveUser=XXX > > service=CampaignService method=get operators={} responseTime=552 > > operations=1 units=1 requestId=3a90d174bd12c2a67a543fc403b501cf > > server=https://adwords.google.comisFault=falsefaultMessage=null > > [DEBUG] AdWordsUser.soap_xml <?xml version="1.0" > > encoding="UTF-8"?><soap:Envelope > > xmlns:soap="http://schemas.xmlsoap.org/soap/ > > > envelope/"><soap:Header><ResponseHeader xmlns="https:// > > adwords.google.com/api/adwords/cm/ > > v200909"><requestId>3a90d174bd12c2a67a543fc403b501cf</ > > requestId><operations>1</operations><responseTime>552</ > > responseTime><units>1</units></ResponseHeader></ > > soap:Header><soap:Body><getResponse xmlns="https://adwords.google.com/ > > api/adwords/cm/v200909"><rval><totalNumEntries>0</ > > totalNumEntries><Page.Type>CampaignPage</ > > Page.Type><totalBudget><period>DAILY</ > > period><amount><ComparableValue.Type>Money</ > > ComparableValue.Type><microAmount>0</microAmount></ > > amount><deliveryMethod>STANDARD</deliveryMethod></totalBudget></rval></ > > getResponse></soap:Body></soap:Envelope>
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