For one of our customer accounts, the AdWords API always returns an empty list of campaigns, although the AdWords UI clearly shows that the account has multiple active campaigns. We have never seen this problem before with any other account. I can't find any anomalies in the SOAP message exchange.
Could you please help us to inspect this issue? Below is the Java API's log output when trying to download all active and paused campaign (potentially sensitive values have been replaced with XXX). We have also tried with Java API 8.1.0 and v201003, but the problem remains the same. Cheers, Peter [DEBUG] AdWordsUser.soap_xml <?xml version="1.0" encoding="UTF-8"? ><soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/ envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema"; xmlns:xsi="http://www.w3.org/2001/XMLSchema- instance"><soapenv:Header><ns1:RequestHeader soapenv:actor="http:// schemas.xmlsoap.org/soap/actor/next" soapenv:mustUnderstand="0" xmlns:ns1="https://adwords.google.com/api/adwords/cm/ v200909"><ns1:applicationToken>XXX</ ns1:applicationToken><ns1:authToken xmlns:ns1="https:// adwords.google.com/api/adwords/cm/v200909">******</ ns1:authToken><ns1:clientEmail>XXX</ ns1:clientEmail><ns1:developerToken>XXX</ ns1:developerToken><ns1:userAgent>AdWords API Java Client Library - v8.0.0 - smeco</ns1:userAgent><ns1:validateOnly>false</ ns1:validateOnly></ns1:RequestHeader></ soapenv:Header><soapenv:Body><get xmlns="https://adwords.google.com/ api/adwords/cm/v200909"><selector><campaignStatuses>PAUSED</ campaignStatuses><campaignStatuses>ACTIVE</campaignStatuses></ selector></get></soapenv:Body></soapenv:Envelope> [DEBUG] AdWordsUser.request_info email=XXX effectiveUser=XXX service=CampaignService method=get operators={} responseTime=552 operations=1 units=1 requestId=3a90d174bd12c2a67a543fc403b501cf server=https://adwords.google.com isFault=false faultMessage=null [DEBUG] AdWordsUser.soap_xml <?xml version="1.0" encoding="UTF-8"? ><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/ envelope/"><soap:Header><ResponseHeader xmlns="https:// adwords.google.com/api/adwords/cm/ v200909"><requestId>3a90d174bd12c2a67a543fc403b501cf</ requestId><operations>1</operations><responseTime>552</ responseTime><units>1</units></ResponseHeader></ soap:Header><soap:Body><getResponse xmlns="https://adwords.google.com/ api/adwords/cm/v200909"><rval><totalNumEntries>0</ totalNumEntries><Page.Type>CampaignPage</ Page.Type><totalBudget><period>DAILY</ period><amount><ComparableValue.Type>Money</ ComparableValue.Type><microAmount>0</microAmount></ amount><deliveryMethod>STANDARD</deliveryMethod></totalBudget></rval></ getResponse></soap:Body></soap:Envelope> -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
