Hi Peter, The account specified by clientEmail doesn't have any campaigns. Please ensure you are using the correct clientEmail in your request.
Best, - Eric Koleda, AdWords API Team On Aug 12, 8:55 am, Peter Niederwieser <pnied...@gmail.com> wrote: > For one of our customer accounts, the AdWords API always returns an > empty list of campaigns, although the AdWords UI clearly shows that > the account has multiple active campaigns. We have never seen this > problem before with any other account. I can't find any anomalies in > the SOAP message exchange. > > Could you please help us to inspect this issue? Below is the Java > API's log output when trying to download all active and paused > campaign (potentially sensitive values have been replaced with XXX). > We have also tried with Java API 8.1.0 and v201003, but the problem > remains the same. > > Cheers, > Peter > > [DEBUG] AdWordsUser.soap_xml <?xml version="1.0" > encoding="UTF-8"?><soapenv:Envelope > xmlns:soapenv="http://schemas.xmlsoap.org/soap/ > > envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" > xmlns:xsi="http://www.w3.org/2001/XMLSchema- > instance"><soapenv:Header><ns1:RequestHeader soapenv:actor="http:// > schemas.xmlsoap.org/soap/actor/next" soapenv:mustUnderstand="0" > xmlns:ns1="https://adwords.google.com/api/adwords/cm/ > v200909"><ns1:applicationToken>XXX</ > ns1:applicationToken><ns1:authToken xmlns:ns1="https:// > adwords.google.com/api/adwords/cm/v200909">******</ > ns1:authToken><ns1:clientEmail>XXX</ > ns1:clientEmail><ns1:developerToken>XXX</ > ns1:developerToken><ns1:userAgent>AdWords API Java Client Library - > v8.0.0 - smeco</ns1:userAgent><ns1:validateOnly>false</ > ns1:validateOnly></ns1:RequestHeader></ > soapenv:Header><soapenv:Body><get xmlns="https://adwords.google.com/ > api/adwords/cm/v200909"><selector><campaignStatuses>PAUSED</ > campaignStatuses><campaignStatuses>ACTIVE</campaignStatuses></ > selector></get></soapenv:Body></soapenv:Envelope> > [DEBUG] AdWordsUser.request_info email=XXX effectiveUser=XXX > service=CampaignService method=get operators={} responseTime=552 > operations=1 units=1 requestId=3a90d174bd12c2a67a543fc403b501cf > server=https://adwords.google.comisFault=false faultMessage=null > [DEBUG] AdWordsUser.soap_xml <?xml version="1.0" > encoding="UTF-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/ > > envelope/"><soap:Header><ResponseHeader xmlns="https:// > adwords.google.com/api/adwords/cm/ > v200909"><requestId>3a90d174bd12c2a67a543fc403b501cf</ > requestId><operations>1</operations><responseTime>552</ > responseTime><units>1</units></ResponseHeader></ > soap:Header><soap:Body><getResponse xmlns="https://adwords.google.com/ > api/adwords/cm/v200909"><rval><totalNumEntries>0</ > totalNumEntries><Page.Type>CampaignPage</ > Page.Type><totalBudget><period>DAILY</ > period><amount><ComparableValue.Type>Money</ > ComparableValue.Type><microAmount>0</microAmount></ > amount><deliveryMethod>STANDARD</deliveryMethod></totalBudget></rval></ > getResponse></soap:Body></soap:Envelope> -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en