Hi Jeff, Thanks for your reply. The problem was fixed as you mentioned in the first reply. Sorry to bother you again.
regards, Afzaal. On Oct 27, 8:14 pm, AdWords API Advisor <[EMAIL PROTECTED]> wrote: > Hello Afzaal, > > That error message always means the same thing. Please follow the > steps outlined in the error (call getClientAccounts() without any > value set for the clientEmail header) to recreate your Sandbox > accounts. > > The Sandbox is periodically reset and you should not rely on the data > and accounts persisting for more than a few weeks at a time. You > really need to adjust your code to start contacting the Production > environment if you want it to do anything meaningful--the Sandbox > exists to aid in development and allow folks to test their code in a > non-Production environment. > > Cheers, > -Jeff Posnick, AdWords API Team > > On Oct 27, 1:24 am, afzaal <[EMAIL PROTECTED]> wrote: > > > Hi Jeff, > > > The problem in start that i mentioned in the first post was resolved > > and the site worked correctly on sandbox. The website is still under > > construction and yesterday on Sunday 26th Oct, 08 everything was > > working fine and i worked on some more bits. But when i tried to start > > work on it again on Monday 27th Oct, 08 again i am getting the same > > error that i had in start which is as follows. > > > Fault: 1 Code: soapenv:Server.userException String: The specified > > client email does not exist. Your client accounts may not exist > > because either this is your first time using the sandbox or the > > sandbox database has been cleaned. Please remove the clientEmail from > > the request header and call the getClientAccounts method from > > AccountService to ensure that your client accounts are created and do > > exist. Detail: > > > Can you please advise why it has happened again? I have not changed > > anything in the code after it was running fine. Can you please advise > > at your earliest as i have to deliver this project by end of this > > week! I will be really great full to you for this. > > > thanks, > > > regards, > > > afzaal. > > > On Oct 17, 8:41 pm, AdWords API Advisor <[EMAIL PROTECTED]> > > wrote: > > > > Hello, > > > > The error you're getting can only come from the AdWords API Sandbox > > > environment: > > > > http://code.google.com/apis/adwords/docs/developer/adwords_api_sandbo... > > > > Based on your description of your program it sounds like it was > > > previously running against the Production environment (because you > > > can't actually create real campaigns/ads in the Sandbox or run > > > meaningful reports). So I think you have to take a look and see why > > > your code is now connecting to the URLs for the Sandbox web services > > > instead of production. > > > > On the off chance that you really do want to connect to the Sandbox > > > environment, you need to recreate your client_X accounts each time the > > > Sandbox environment is reset (usually once per month). You can do this > > > by making a getClientAccounts() AccountService call from your "MCC" > > > Sandbox account. > > > > Cheers, > > > -Jeff Posnick, AdWords API Team > > > > On Oct 17, 5:47 am, afzaal <[EMAIL PROTECTED]> wrote: > > > > > hi, i am new to google adwards. i have created a scenario that on > > > >client'swebsite i show the compaigns data and customers can login to > > > > their accounts and see reports, ppc etc onclient'swebsite. the > > > > system was working fine a few weeks back but now an error is coming as > > > > below > > > > > Fault: 1 Code: soapenv:Server.userException String: Thespecified > > > >clientemaildoesnotexist. Yourclientaccounts maynotexist > > > > because either this is your first time using the sandbox or the > > > > sandbox database has been cleaned. Please remove the clientEmail from > > > > the request header and call the getClientAccounts method from > > > > AccountService to ensure that yourclientaccounts are created and do > > > >exist. Detail: > > > > > Can anyone help me out in this? > > > > > thanx --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en -~----------~----~----~----~------~----~------~--~---
