Hello Afzaal, That error message always means the same thing. Please follow the steps outlined in the error (call getClientAccounts() without any value set for the clientEmail header) to recreate your Sandbox accounts.
The Sandbox is periodically reset and you should not rely on the data and accounts persisting for more than a few weeks at a time. You really need to adjust your code to start contacting the Production environment if you want it to do anything meaningful--the Sandbox exists to aid in development and allow folks to test their code in a non-Production environment. Cheers, -Jeff Posnick, AdWords API Team On Oct 27, 1:24 am, afzaal <[EMAIL PROTECTED]> wrote: > Hi Jeff, > > The problem in start that i mentioned in the first post was resolved > and the site worked correctly on sandbox. The website is still under > construction and yesterday on Sunday 26th Oct, 08 everything was > working fine and i worked on some more bits. But when i tried to start > work on it again on Monday 27th Oct, 08 again i am getting the same > error that i had in start which is as follows. > > Fault: 1 Code: soapenv:Server.userException String: The specified > client email does not exist. Your client accounts may not exist > because either this is your first time using the sandbox or the > sandbox database has been cleaned. Please remove the clientEmail from > the request header and call the getClientAccounts method from > AccountService to ensure that your client accounts are created and do > exist. Detail: > > Can you please advise why it has happened again? I have not changed > anything in the code after it was running fine. Can you please advise > at your earliest as i have to deliver this project by end of this > week! I will be really great full to you for this. > > thanks, > > regards, > > afzaal. > > On Oct 17, 8:41 pm, AdWords API Advisor <[EMAIL PROTECTED]> > wrote: > > > Hello, > > > The error you're getting can only come from the AdWords API Sandbox > > environment: > > > http://code.google.com/apis/adwords/docs/developer/adwords_api_sandbo... > > > Based on your description of your program it sounds like it was > > previously running against the Production environment (because you > > can't actually create real campaigns/ads in the Sandbox or run > > meaningful reports). So I think you have to take a look and see why > > your code is now connecting to the URLs for the Sandbox web services > > instead of production. > > > On the off chance that you really do want to connect to the Sandbox > > environment, you need to recreate your client_X accounts each time the > > Sandbox environment is reset (usually once per month). You can do this > > by making a getClientAccounts() AccountService call from your "MCC" > > Sandbox account. > > > Cheers, > > -Jeff Posnick, AdWords API Team > > > On Oct 17, 5:47 am, afzaal <[EMAIL PROTECTED]> wrote: > > > > hi, i am new to google adwards. i have created a scenario that on > > >client'swebsite i show the compaigns data and customers can login to > > > their accounts and see reports, ppc etc onclient'swebsite. the > > > system was working fine a few weeks back but now an error is coming as > > > below > > > > Fault: 1 Code: soapenv:Server.userException String: Thespecified > > >clientemaildoesnotexist. Yourclientaccounts maynotexist > > > because either this is your first time using the sandbox or the > > > sandbox database has been cleaned. Please remove the clientEmail from > > > the request header and call the getClientAccounts method from > > > AccountService to ensure that yourclientaccounts are created and do > > >exist. Detail: > > > > Can anyone help me out in this? > > > > thanx --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en -~----------~----~----~----~------~----~------~--~---
