Jeannie, What appears in the DSMERROR.LOG file for the timestamps that the error occurs?
Also, does the Event Log show anything? Thanks, Del ---------------------------------------------------- "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> wrote on 02/26/2013 01:17:00 PM: > From: Jeanne Bruno <jbr...@cenhud.com> > To: ADSM-L@vm.marist.edu, > Date: 02/26/2013 01:30 PM > Subject: TSM TDP EXCHANGE INCREMENTAL BACKUP > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> > > Hello. We are having a problem in doing incrementals backups on our > TDP Exchange server. > The TSM schedule kicks off the backup fine, but it fails with a > snapshot operation error. > We are using TDP v 6.3.0 > And this is the command we are using in the excincr.cmd file: > tdpexcc backup * incr /EXCLUDEDAGACTIVE /tsmoptfile=dsm.opt / > logfile=excsch.log > > > output: > 02/25/2013 15:01:26 ============== Log file pruned using log > retention period of 60 day(s) > 02/25/2013 15:01:26 ============== No log entries pruned > 02/25/2013 15:01:32 ACN5917I The mailbox history has been > successfully updated on the TSM Server. > 02/25/2013 15:05:02 > ========================================================================= > 02/25/2013 15:05:02 Request : QUERY EXCHANGE > 02/25/2013 15:05:02 Exchange Server : (default) > 02/25/2013 15:05:02 > ------------------------------------------------------------------------- > 02/25/2013 15:05:05 ACN6031I Excluding <Active> database <DB1> from > backup list -- skipping. > 02/25/2013 15:05:05 > ============================================================ > 02/25/2013 15:05:05 Request : VSS BACKUP > 02/25/2013 15:05:05 Component List : 'DB2', 'DB3' > 02/25/2013 15:05:05 Backup Type : incr > 02/25/2013 15:05:05 Backup Destination : TSM > 02/25/2013 15:05:05 Local DSMAGENT Node : Exchange_BA1 > 02/25/2013 15:05:05 Offload to Remote DSMAGENT Node : > 02/25/2013 15:05:05 Mount Wait : Yes > 02/25/2013 15:05:05 > ------------------------------------------------------------ > 02/25/2013 15:06:13 Server : TSMPOK > 02/25/2013 15:06:13 > ------------------------------------------------------------ > 02/25/2013 15:08:52 ANS1327W The snapshot operation for 'EXCHANGE1 > \Microsoft Exchange Writer\{76fe1ac4-15f7-4bcd-987e-8e1acb462fb7} > \DB3\596ceca2-f9f1-463f-babb-3a76eb4f2011' failed with error code: -1. > 02/25/2013 15:09:01 ANS1235E (RC-1) An unknown system error has > occurred from which TSM cannot recover. > 02/25/2013 15:09:01 ACN5060E A Tivoli Storage Manager API error has occurred. > > ____________________ > Jeannie Bruno > Senior Systems Analyst > jbr...@cenhud.com<mailto:jbr...@cenhud.com> > Central Hudson Gas & Electric > (845) 486-5780 >