have you checked the dsierror.log for any hints? and... are all relevant VSS
services enabled (manual)? If you're using hardware based VSS snapshots, do you
actually have room on the box for the snapshot?
On 26 feb. 2013, at 19:17, Jeanne Bruno <jbr...@cenhud.com> wrote:
> Hello. We are having a problem in doing incrementals backups on our TDP
> Exchange server.
> The TSM schedule kicks off the backup fine, but it fails with a snapshot
> operation error.
> We are using TDP v 6.3.0
> And this is the command we are using in the excincr.cmd file:
> tdpexcc backup * incr /EXCLUDEDAGACTIVE /tsmoptfile=dsm.opt
> /logfile=excsch.log
>
>
> output:
> 02/25/2013 15:01:26 ============== Log file pruned using log retention period
> of 60 day(s)
> 02/25/2013 15:01:26 ============== No log entries pruned
> 02/25/2013 15:01:32 ACN5917I The mailbox history has been successfully
> updated on the TSM Server.
> 02/25/2013 15:05:02
> =========================================================================
> 02/25/2013 15:05:02 Request : QUERY EXCHANGE
> 02/25/2013 15:05:02 Exchange Server : (default)
> 02/25/2013 15:05:02
> -------------------------------------------------------------------------
> 02/25/2013 15:05:05 ACN6031I Excluding <Active> database <DB1> from backup
> list -- skipping.
> 02/25/2013 15:05:05
> ============================================================
> 02/25/2013 15:05:05 Request : VSS BACKUP
> 02/25/2013 15:05:05 Component List : 'DB2', 'DB3'
> 02/25/2013 15:05:05 Backup Type : incr
> 02/25/2013 15:05:05 Backup Destination : TSM
> 02/25/2013 15:05:05 Local DSMAGENT Node : Exchange_BA1
> 02/25/2013 15:05:05 Offload to Remote DSMAGENT Node :
> 02/25/2013 15:05:05 Mount Wait : Yes
> 02/25/2013 15:05:05
> ------------------------------------------------------------
> 02/25/2013 15:06:13 Server : TSMPOK
> 02/25/2013 15:06:13
> ------------------------------------------------------------
> 02/25/2013 15:08:52 ANS1327W The snapshot operation for 'EXCHANGE1\Microsoft
> Exchange
> Writer\{76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}\DB3\596ceca2-f9f1-463f-babb-3a76eb4f2011'
> failed with error code: -1.
> 02/25/2013 15:09:01 ANS1235E (RC-1) An unknown system error has occurred
> from which TSM cannot recover.
> 02/25/2013 15:09:01 ACN5060E A Tivoli Storage Manager API error has occurred.
>
> ____________________
> Jeannie Bruno
> Senior Systems Analyst
> jbr...@cenhud.com<mailto:jbr...@cenhud.com>
> Central Hudson Gas & Electric
> (845) 486-5780
--
Met vriendelijke groeten/Kind Regards,
Remco Post
r.p...@plcs.nl
+31 6 248 21 622
