Hello. We are having a problem in doing incrementals backups on our TDP Exchange server. The TSM schedule kicks off the backup fine, but it fails with a snapshot operation error. We are using TDP v 6.3.0 And this is the command we are using in the excincr.cmd file: tdpexcc backup * incr /EXCLUDEDAGACTIVE /tsmoptfile=dsm.opt /logfile=excsch.log
output: 02/25/2013 15:01:26 ============== Log file pruned using log retention period of 60 day(s) 02/25/2013 15:01:26 ============== No log entries pruned 02/25/2013 15:01:32 ACN5917I The mailbox history has been successfully updated on the TSM Server. 02/25/2013 15:05:02 ========================================================================= 02/25/2013 15:05:02 Request : QUERY EXCHANGE 02/25/2013 15:05:02 Exchange Server : (default) 02/25/2013 15:05:02 ------------------------------------------------------------------------- 02/25/2013 15:05:05 ACN6031I Excluding <Active> database <DB1> from backup list -- skipping. 02/25/2013 15:05:05 ============================================================ 02/25/2013 15:05:05 Request : VSS BACKUP 02/25/2013 15:05:05 Component List : 'DB2', 'DB3' 02/25/2013 15:05:05 Backup Type : incr 02/25/2013 15:05:05 Backup Destination : TSM 02/25/2013 15:05:05 Local DSMAGENT Node : Exchange_BA1 02/25/2013 15:05:05 Offload to Remote DSMAGENT Node : 02/25/2013 15:05:05 Mount Wait : Yes 02/25/2013 15:05:05 ------------------------------------------------------------ 02/25/2013 15:06:13 Server : TSMPOK 02/25/2013 15:06:13 ------------------------------------------------------------ 02/25/2013 15:08:52 ANS1327W The snapshot operation for 'EXCHANGE1\Microsoft Exchange Writer\{76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}\DB3\596ceca2-f9f1-463f-babb-3a76eb4f2011' failed with error code: -1. 02/25/2013 15:09:01 ANS1235E (RC-1) An unknown system error has occurred from which TSM cannot recover. 02/25/2013 15:09:01 ACN5060E A Tivoli Storage Manager API error has occurred. ____________________ Jeannie Bruno Senior Systems Analyst jbr...@cenhud.com<mailto:jbr...@cenhud.com> Central Hudson Gas & Electric (845) 486-5780