Ben, That message can sometimes mean you have a bad entry in the DSM.OPT file or something else that keeps the TSM API from loading correctly.
The most expedient way for you to get this resolved is to open a PMR with IBM support. They can gather a Data Protection for Exchange and TSM API trace and find out what is going wrong pretty quickly. Thanks, Del ---------------------------------------------------- "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> wrote on 05/17/2011 10:38:28 AM: >> From: Ben Bullock <bbull...@bcidaho.com> >> To: ADSM-L@vm.marist.edu >> Date: 05/17/2011 10:43 AM >> Subject: TDP for Mail and Exchange 2010 >> Sent by: "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> >> >> Folks, >> I have a question about TDP for Mail. I have been doing it on >> Exchange 2007 with the legacy backups for a long time with no >> problems. We are migrating to Exchange 2010 and now you have to >> back it up using VSS. I must say, this is a complicated procedure, >> as I found other folks having issues while searching the ADSM-L archives. >> >> Here is the documentation from Tivoli on how to set it up, but due >> to the various options and iterations, it is lacking in specific examples: >> http://publib.boulder.ibm.com/infocenter/tsminfo/v6/topic/ >> com.ibm.itsm.mail.exc.doc/b_dp_mail_exc_guide_win.pdf >> >> I was wondering if anybody had a step-by-step procedure for their >> environment they would like to share. >> >> This is the environment I am working in: >> TSM server: AIX, TSM V6.2.1 >> Exchange client: Windows 2008 R2, SP1. Exchange 2010 >> BA client v6.2.2 (64-bit), TDP for mail v6.1.3 >> Storage: Just a simple SAN. I don't want to link it with DS, SVC, >> Netapp snapshots, etc. I just want to push a copy to TSM >> >> I can get the BA client working no problem, but after setting up >> the TDP client and altering its dsm.opt and tdpexc.cfg file and >> running the "grant proxynode" command on the TSM server, I still >> get this error: >> >> ACN5705W An error was encountered with Tivoli Storage Manager API >> initialization, rc = 400. >> Examine the dsierror.log for more information or determine if the >> TSM API is installed properly. >> >> I look at the dsierror.log file and it is not even being written >> to. I have uninstalled and reinstalled the TDP client, but still nothing. >> >> Any help would be appreciated. >> >> Ben >> >> [attachment "mg_info.txt" deleted by Del Hoobler/Endicott/IBM]
