Hello Andy,
Thank you very much for detailed request. I will try to provide you all information. > Do you have any other 6.2 clients on Windows? If "yes", do they experience > the problem? I have a few servers with single CAD and single scheduler from TSM Client 6.2.0.0. All of them running fine. At the same time, I have two servers, running MS SQL database, with single CAD service and two schedulers related to dedicated TSM nodes. I have realized I have problem on the both of them: 1) on the first server, which was reported to ADSM-L, regular backup for operating system is missed every day, but there is no problem with MS SQL backup; 2) on the second server, regular backup is running fine, but MS SQL backup is missed every day. > How many CAD instances are installed, and how many scheduler instances are > installed (you should use one CAD per node, and each unique TSM application > should have its own node). Unfortunately, I have only one CAD service and two schedulers (for regular and TDP nodes). Maybe it is a wrong configuration, but it was used for many years with TSM Client 5.X, 6.1.0, 6.1.1.X, 6.1.2.X and 6.1.3.X without any problems. Only after upgrading to 6.2.0.0 we faced problems. > Can you show the output from the command "dsmcutil list" Command: 'list' Command: List Installed TSM Client Services Machine: SMS-PRODSRV(Local Machine) Installed TSM Client Services: 1. TSM Client Acceptor 2. TSM Client Scheduler MSSQL_SMS-PRODSRV 3. TSM Client Scheduler SMS-PRODSRV 4. TSM Journal Service 5. TSM Remote Client Agent 5 TSM Client Services were located. > For each service identified in the "dsmcutil list" command, show the output > from "dsmcutil query /name:"xxxxxxx" Command: 'query CAD /name:"TSM Client Acceptor"' Command: Query TSM Client Service Parameters Machine: SMS-PRODSRV(Local Machine) Connecting to service 'TSM Client Acceptor' ... Service Configuration/Status: Service Name : TSM Client Acceptor Image Path : "C:\Program Files\Tivoli\TSM\baclient\dsmcad.exe" Logon Account : LocalSystem Start Type : Auto Current Status : Started TSM Client Service Registry Settings: Client Service Type = Client Acceptor Service Partner Service = TSM Remote Client Agent Cad Schedule Service = (value not currently set) HTTP Port = 1581 Secure HTTP Port = (value not currently set) Web Ports = (value not currently set) Options file = C:\Program Files\Tivoli\TSM\baclient\dsm.opt TSM Client Node = SMS-PRODSRV Command: 'query SCHEDULER /name:"TSM Client Scheduler MSSQL_SMS-PRODSRV"' Command: Query TSM Client Service Parameters Machine: SMS-PRODSRV(Local Machine) Connecting to service 'TSM Client Scheduler MSSQL_SMS-PRODSRV' ... Service Configuration/Status: Service Name : TSM Client Scheduler MSSQL_SMS-PRODSRV Image Path : "C:\Program Files\Tivoli\TSM\baclient\dsmcsvc.exe" Logon Account : LocalSystem Start Type : Auto Current Status : Stopped TSM Client Service Registry Settings: Client Service Type = Client Scheduler Service Options file = C:\Program Files\Tivoli\TSM\TDPSql\dsm.opt TSM Client Node = MSSQL_SMS-PRODSRV Event Logging = YES Comm Protocol = (value not currently set) Server = (value not currently set) Server Port = (value not currently set) Schedule Log = C:\Program Files\Tivoli\TSM\TDPSql\sqlsched.log Error Log = C:\Program Files\Tivoli\TSM\baclient\dsmerror.log Cluster Enabled = (value not currently set) Cluster Name = (value not currently set) Command: 'query SCHEDULER /name:"TSM Client Scheduler SMS-PRODSRV"' Command: Query TSM Client Service Parameters Machine: SMS-PRODSRV(Local Machine) Connecting to service 'TSM Client Scheduler SMS-PRODSRV' ... Service Configuration/Status: Service Name : TSM Client Scheduler SMS-PRODSRV Image Path : "C:\Program Files\Tivoli\TSM\baclient\dsmcsvc.exe" Logon Account : LocalSystem Start Type : Auto Current Status : Started TSM Client Service Registry Settings: Client Service Type = Client Scheduler Service Options file = C:\Program Files\Tivoli\TSM\baclient\dsm.opt TSM Client Node = SMS-PRODSRV Event Logging = YES Comm Protocol = (value not currently set) Server = (value not currently set) Server Port = (value not currently set) Schedule Log = C:\Program Files\Tivoli\TSM\baclient\dsmsched.log Error Log = C:\Program Files\Tivoli\TSM\baclient\dsmerror.log Cluster Enabled = (value not currently set) Cluster Name = (value not currently set) Command: 'query JOURNAL /name:"TSM Journal Service"' Command: Query TSM Client Service Parameters Machine: SMS-PRODSRV(Local Machine) Connecting to service 'TSM Journal Service' ... Service Configuration/Status: Service Name : TSM Journal Service Image Path : "C:\Program Files\Tivoli\TSM\baclient\tsmjbbd.exe" Logon Account : LocalSystem Start Type : Auto Current Status : Started TSM Client Service Registry Settings: Client Service Type = Journal Service Journal Config File = (value not currently set) Event Logging = YES Command: 'query REMOTE /name:"TSM Remote Client Agent"' Command: Query TSM Client Service Parameters Machine: SMS-PRODSRV(Local Machine) Connecting to service 'TSM Remote Client Agent' ... Service Configuration/Status: Service Name : TSM Remote Client Agent Image Path : "C:\Program Files\Tivoli\TSM\baclient\dsmagent.exe" Logon Account : LocalSystem Start Type : Auto Current Status : Stopped TSM Client Service Registry Settings: Client Service Type = Remote Client Agent Service Partner Service = TSM Remote Client Agent Options file = C:\Program Files\Tivoli\TSM\baclient\dsm.opt TSM Client Node = SMS-PRODSRV > What does the options file for each CAD look like? - for single CAD: NODENAME SMS-PRODSRV TCPSERVERADDRESS tsmsrv1.bkme.com PASSWORDACCESS GENERATE schedmode prompted SNAPSHOTPROVIDERIMAGE VSS SNAPSHOTPROVIDERFS VSS EXCLUDE.BACKUP "*:\microsoft uam volume\...\*" EXCLUDE.BACKUP "*:\microsoft uam volume\...\*.*" EXCLUDE.BACKUP "*:\...\EA DATA. SF" EXCLUDE.BACKUP "*:\IBMBIO.COM" EXCLUDE.BACKUP "*:\IBMDOS.COM" EXCLUDE.BACKUP "*:\IO.SYS" EXCLUDE.BACKUP "*:\...\system32\config\...\*" EXCLUDE.BACKUP "*:\...\system32\Perflib*.dat" EXCLUDE.BACKUP "*:\...\system32\dhcp\...\*" INCLUDE.BACKUP "*:\...\system32\dhcp\backup\...\*" EXCLUDE.BACKUP "*:\...\system32\dns\...\*" INCLUDE.BACKUP "*:\...\system32\dns\backup\...\*" EXCLUDE.ARCHIVE "*:\microsoft uam volume\...\*" EXCLUDE.ARCHIVE "*:\microsoft uam volume\...\*.*" EXCLUDE.ARCHIVE "*:\...\EA DATA. SF" EXCLUDE.ARCHIVE "*:\IBMBIO.COM" EXCLUDE.ARCHIVE "*:\IBMDOS.COM" EXCLUDE.ARCHIVE "*:\IO.SYS" EXCLUDE.ARCHIVE "*:\...\system32\config\...\*" EXCLUDE.ARCHIVE "*:\...\system32\Perflib*.dat" EXCLUDE.ARCHIVE "*:\...\system32\dhcp\...\*" INCLUDE.ARCHIVE "*:\...\system32\dhcp\backup\...\*" EXCLUDE.ARCHIVE "*:\...\system32\dns\...\*" INCLUDE.ARCHIVE "*:\...\system32\dns\backup\...\*" EXCLUDE.DIR "*:\System Volume Information" EXCLUDE.DIR "*:\...\Temporary Internet Files" EXCLUDE.DIR "*:\Recycled" EXCLUDE.DIR "*:\Recycler" EXCLUDE.DIR "*:\$Recycle.Bin" What does the options file for each scheduler look like? For the regular scheduler - see CADs dsm.opt. For MS SQL Scheduler: *======================================================================* * * * IBM Tivoli Storage Manager for Databases * * * * Data Protection for Microsoft SQL Server * * * * Sample Options File * * * *======================================================================* NODename MSSQL_SMS-PRODSRV CLUSTERnode NO PASSWORDAccess Generate *======================================================================* * TCP/IP Communication Options * *======================================================================* COMMMethod TCPip TCPServeraddress tsmsrv1.bkme.com TCPPort 1500 TCPWindowsize 63 TCPBuffSize 32 *======================================================================* * Named Pipes Communication Options * *======================================================================* *COMMMethod NAMEdpipe *NAMedpipename \\.\pipe\tsmpipe *======================================================================* * - Compression Options * * * * Use the "COMPRESSION" option to compress the data before sending * * it to the IBM Tivoli Storage Manager server. Use the * * "COMPRESSALWAYS" option to specify whether to continue compressing * * the data if it grows during compression. * * * *======================================================================* COMPRESSIon YES *COMPRESSAlways NO *======================================================================* * * * - Scheduling Options * * * * The default scheduling mode is the client polling method. * * To use server prompted scheduling, you must be sure to use a tcp * * client port different than the one used by the regular backup * * client. * * * *======================================================================* SCHEDMODE Prompted *SCHEDLOGRetention 14 *SCHEDMODE Prompted TCPCLIENTADDRESS 172.27.5.32 *TCPCLIENTPORT 1502 *======================================================================* * Include/Exclude Processing * * * * For a more complete description of include/exclude processing refer * * to the Data Protection for Microsoft SQL Server Installation and * * User's Guide. * *======================================================================* *======================================================================* * The following include statements assign all meta objects to * * management class SqlDbMetaMgmtClass and all data objects to * * SqlDbDataMgmtClass * *======================================================================* INCLUDE "\...\meta\...\*" MSSQL INCLUDE "\...\data\...\*" MSSQL *======================================================================* * The following include statements assign all log meta objects to * * management class SqlLogMetaMgmtClass and all log data objects to * * SqlLogDataMgmtClass * *======================================================================* INCLUDE "\...\meta\...\log*" MSSQL INCLUDE "\...\data\...\log*" MSSQL *======================================================================* * The following exclude statements exclude all log backups for * * databases master and msdb * *======================================================================* *EXCLUDE "\...\master\...\log*" *EXCLUDE "\...\msdb\...\log*" *======================================================================* * The following exclude statement excludes the "db1" database * * from being compressed (if compression is enabled for backups.) * *======================================================================* *EXCLUDE.COMPRESSION "\...\db1\...\*" > Check all *.log files for any anomalous errors that could be indicative of > the problem. Unfortunately, there are no any indicative errors in all logs. I have stopped TDP for SQL scheduler and regular backup has completed successfully today. I think TSM Client 6.2.0.0 does not support port sharing, which is supported by Windows. Previous clients were supporting it. Regards, Grigori G. Solonovitch Senior Technical Architect Information Technology Ahli United Bank Kuwait http://www.ahliunited.com.kw Phone: (+965) 2231-2274 Mobile: (+965) 99798073 E-Mail: grigori.solonovi...@ahliunited.com Please consider the environment before printing this Email ________________________________ CONFIDENTIALITY AND WAIVER: The information contained in this electronic mail message and any attachments hereto may be legally privileged and confidential. The information is intended only for the recipient(s) named in this message. If you are not the intended recipient you are notified that any use, disclosure, copying or distribution is prohibited. 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