We are in the process of installing the GE Centricity RIS/PACs system for our radiology department. At this point GE is telling our project manager that nothing can be installed on the servers. The guy on our side and GE has been going around and around on this but it looks like GE will have the final say on this. I suspect that someone on our side didn't completely read (and understand) the contract that was signed with them.
-----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Barnhart, Troy Sent: Monday, June 19, 2006 1:51 PM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] OT? TSM in a hospital environment Been there done (and still doing) that... We have TSM and related products for our facilities. (We have standardized our database backups on BMC's SqlBackTrack.) We weigh the need of the app and usually strong-arm them back... If a vendor says that we can't touch their data, we DON'T touch their data. We put them on the hook for recovery. I think most healthcare-vendors are use to hospitals that simply write a check to the vendor for services. We are very hands-on with our own data... Usually, a vendor's South Dakota support resources are not too spectacular, and after a disaster or two, they come around to our way of thinking. Plus, Hospitals seem to have a bit different IT enviroment as shops in other industries. We have literally hundreds of applications from different vendors. We have different servers, facilities, operating systems, VENDOR's REQUIREMENTS, etc... Anything specific giving you problems? Regards, Troy Troy Barnhart, Sr. Systems Programmer, [EMAIL PROTECTED] Rapid City Regional Hospital, Rapid City, South Dakota, 57701 ph: 605-719-8068 / fax: 605-719-4206 -----Original Message----- From: Tyree, David [mailto:[EMAIL PROTECTED] Sent: Monday, June 19, 2006 11:29 AM To: ADSM-L@VM.MARIST.EDU Subject: [ADSM-L] OT? TSM in a hospital environment Are there any folks on the list that are using TSM in a hospital? Sometimes we have to battle with some of our software venders to allow us to backup their system using TSM. Sometimes they will tell us that the system is FDA approved as is and must be backed up using a built-in tape drive and we can't touch the system. Some times that might be believable but not always. It seems that GE appears to be especially hard headed in this regard. We bought into TSM because you back up anything (well most anything) and not have to worry about having assorted different tape drives scattered everywhere. I would like to compare notes with other TSM people if possible. thanks David Tyree Enterprise Backup Administrator South Georgia Medical Center 229.333.1155 text pager [EMAIL PROTECTED] Confidential Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message.
