We have the same problem here and in general do the same thing Mario suggested. In cases where the db has a supported tdp I sometimes back up the db using the tdp as well just to be safe.
Cory L. Heikel Tivoli Systems Administrator Milton S. Hershey Medical Center (717) 531-7972 *****E-Mail Confidentiality Notice***** This message (including any attachments) contains information intended for a specific individual(s) and purpose that may be privileged, confidential or otherwise protected from disclosure pursuant to applicable law. Any inappropriate use, distribution or copying of the message is strictly prohibited and may subject you to criminal or civil penalty. If you have received this transmission in error, please reply to the sender indicating this error and delete the transmission from your system immediately. >>> [EMAIL PROTECTED] 6/21/2006 1:23:56 PM >>> We are currently using TSM in a hospital environment and we have found a way around the vendor claims of how to backup the servers. Vendors will not guarantee the data if they do not have control over the backup process, so we are able to get them to agree to doing the database dump from their application to a dedicated file system on the server. We then in turn will have TSM backup that file system. The responsibility, in a case of emergency will be split, where we will be responsible for restoring the data to that dedicated area then the vendor will be able to recover the application as needed. Mario McKell Sr. System Engineer PHNS (301) 315-3692 >>> [EMAIL PROTECTED] 6/21/2006 10:04 am >>> This is an issue with "turn-key systems". If you buy an application from a vendor and plan to hold them responsible for the application's uptime/availability and data restoration, it is reasonable that the vendor can dictate the hardware/os used, the ability to run other software on the system and the backup methodology implemented. You end up with some systems being outside the TSM back-up environment but that is part of the price paid when you must have a critical, third party vendor application. You still have to perform due diligence such as a demonstration of restoration at the time of implementation. Milton -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Tyree, David Sent: Monday, June 19, 2006 12:29 PM To: ADSM-L@VM.MARIST.EDU Subject: [ADSM-L] OT? TSM in a hospital environment Are there any folks on the list that are using TSM in a hospital? Sometimes we have to battle with some of our software venders to allow us to backup their system using TSM. Sometimes they will tell us that the system is FDA approved as is and must be backed up using a built-in tape drive and we can't touch the system. Some times that might be believable but not always. It seems that GE appears to be especially hard headed in this regard. We bought into TSM because you back up anything (well most anything) and not have to worry about having assorted different tape drives scattered everywhere. I would like to compare notes with other TSM people if possible. thanks David Tyree Enterprise Backup Administrator South Georgia Medical Center 229.333.1155 text pager [EMAIL PROTECTED] Confidential Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. -----------------------------------------