I've just sent a copy of this to my IBM marketing rep, asking him to locate a copy of IE for AIX or Linux on the p-series or e-series for me, and a request to ask the web support team how we should be accessing the web site from our RS/6000.
Tom Kauffman NIBCO, Inc > -----Original Message----- > From: Adolph Kahan [mailto:akahan@;ICA.NET] > Sent: Wednesday, October 23, 2002 8:58 PM > To: [EMAIL PROTECTED] > Subject: Re: OK IBM _ ENOUGH ALREADY with the IBM/Tivoli TSM website - > > > I escalated this to the TSM Product Manager in San Jose. He > is following > up with the developers of the Web Site. > > I also sent a note to the FEEDBACK mechanism and was told that some of > the problems could be due to the Browser I was running. They now only > support Internet Explorer. If you use Netscape on Windows or any other > platform, you are out of luck. Netscape is one of the few > browsers that > run on Linux and various UNIX flavors. > > Whoever was responsible for the architecture of the new > "unimproved" web > site really missed the boat. > > > > > > -----Original Message----- > From: ADSM: Dist Stor Manager [mailto:ADSM-L@;VM.MARIST.EDU] > On Behalf Of > Mark D. Rodriguez > Sent: Wednesday, October 23, 2002 5:20 PM > To: [EMAIL PROTECTED] > Subject: Re: OK IBM _ ENOUGH ALREADY with the IBM/Tivoli TSM website - > > Prather, Wanda wrote: > > >The new IBM/Tivoli Storage Manager pages are now Circular, and have > been > >that way for days. > > > >We RELY on the web pages to do client downloads. > >DOES ANYBODY KNOW who we can call to get this mess straigtened out?!? > > > >I've had people from Tivoli asking ME how to get to the > downloads page > - > >THIS IS STUPID AND INCONSIDERATE OF THE CUSTOMERS AND INTERFERES WITH > THE > >SALE AND SUPPORT OF THIS PRODUCT. > > > >WHY don't you ever ask WHAT YOUR CUSTOMERS NEED BEFORE screwing with > this > >stuff?!? > > > > > To All of You, > > I have just forwarded your comments on to Michael James. He is the > Tivoli Storage Channel Manager for the south-west region. I > am sure he > will direct these complaints to the appropriate people. As an IBM > Business Partner I apologize for this situation and I am > using whatever > influence I have to get this matter resolved. > > -- > Regards, > Mark D. Rodriguez > President MDR Consulting, Inc. > > ============================================================== > ========== > ======= > MDR Consulting > The very best in Technical Training and Consulting. > IBM Advanced Business Partner > SAIR Linux and GNU Authorized Center for Education > IBM Certified Advanced Technical Expert, CATE > AIX Support and Performance Tuning, RS6000 SP, TSM/ADSM and Linux > Red Hat Certified Engineer, RHCE > ============================================================== > ========== > ======= >
