Andy, My attempt to post a reply failed due to the attachment. Can I email you directly to discuss this problem further?
On Thu, Nov 17, 2016 at 12:26 PM, Andrew Raibeck <stor...@us.ibm.com> wrote: > Zoltan, > > > Can we assume it applies to the Web interface as well, since that is what > > is being used - not the GUI? > > Yes. > > Andy > > ____________________________________________________________ > ________________ > > Andrew Raibeck | IBM Spectrum Protect Level 3 | stor...@us.ibm.com > > IBM Tivoli Storage Manager links: > Product support: > https://www.ibm.com/support/entry/portal/product/tivoli/ > tivoli_storage_manager > > Online documentation: > http://www.ibm.com/support/knowledgecenter/SSGSG7/ > landing/welcome_ssgsg7.html > > Product Wiki: > https://www.ibm.com/developerworks/community/wikis/home/wiki/Tivoli% > 20Storage%20Manager > > "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> wrote on 2016-11-17 > 11:33:25: > > > From: Zoltan Forray <zfor...@vcu.edu> > > To: ADSM-L@VM.MARIST.EDU > > Date: 2016-11-17 11:34 > > Subject: Re: Can't Restore on CIFS/DFS backup server yet can backup > > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> > > > > Andy, > > > > The APAR description says "IBM Tivoli Storage Manager *client GUI* cannot > > display files which were backed up in a directory tree, when a mount > point > > was created as an underlying directory name." > > > > Can we assume it applies to the Web interface as well, since that is what > > is being used - not the GUI? > > > > On Thu, Nov 17, 2016 at 11:04 AM, Andrew Raibeck <stor...@us.ibm.com> > wrote: > > > > > Hi Zoltan, > > > > > > Does this APAR possibly match your issue? > > > > > > http://www.ibm.com/support/docview.wss?uid=swg1IC72016 > > > > > > Regards, > > > > > > Andy > > > > > > ____________________________________________________________ > > > ________________ > > > > > > Andrew Raibeck | IBM Spectrum Protect Level 3 | stor...@us.ibm.com > > > > > > IBM Tivoli Storage Manager links: > > > Product support: > > > https://www.ibm.com/support/entry/portal/product/tivoli/ > > > tivoli_storage_manager > > > > > > Online documentation: > > > http://www.ibm.com/support/knowledgecenter/SSGSG7/ > > > landing/welcome_ssgsg7.html > > > > > > Product Wiki: > > > https://www.ibm.com/developerworks/community/wikis/home/wiki/Tivoli% > > > 20Storage%20Manager > > > > > > "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> wrote on 2016-11-17 > > > 10:46:11: > > > > > > > From: Zoltan Forray <zfor...@vcu.edu> > > > > To: ADSM-L@VM.MARIST.EDU > > > > Date: 2016-11-17 10:47 > > > > Subject: Re: Can't Restore on CIFS/DFS backup server yet can backup > > > > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> > > > > > > > > You are mostly correct in your understanding of our configuration. > Let > > > see > > > > if this helps. > > > > > > > > We have a server called TSMCIFS3. It has access/mount points to > numerous > > > > CIFS and now DFS storage/directories/mount points/shares, whatever > you > > > want > > > > to call them. > > > > The TSM software on this server is used to backup everything but the > > > local > > > > box since it/the local boxes has nothing on it worth backing up. It > is > > > > purely a service machine. > > > > Each TSM node configured on this box (>30) has its own configuration > > > files > > > > (dsmsched, dsm.opt, etc) which includes unique http ports for each > node. > > > > User/admins access their backups for their nodes via dsmcad/http. > > > > Each node has a unique set of services and yes those services are > > > > configured to use specific domain accounts to perform the backups for > > > each > > > > node. > > > > The backup schedules for each of these nodes has the OBJECT value set > to > > > > determine which mount point/share/filesystem/directory is backed up. > > > > > > > > Yes I agree I think it is an authority issue. However, our confusion > is > > > if > > > > the ID associated with the node can see and backup what it needs to > > > > see/access, why can't the restore function see the same? > > > > > > > > > > > > On Thu, Nov 17, 2016 at 10:24 AM, Robert Talda <r...@cornell.edu> > wrote: > > > > > > > > > Zoltan: > > > > > Okay, I’m getting mixed messages from your post. So my answer > may be > > > of > > > > > limited value. > > > > > > > > > > “Signing in via browser” implies to me you are using the Web > client - > > > am > > > > > I correct? > > > > > > > > > > Assuming so, > > > > > - BACKUP is looking at the local filesystems - not the information > from > > > > > the TSM Server > > > > > - RESTORE would be looking at the information from the TSM Server. > > > > > > > > > > Based on that, I suspect it may be the id you are using to sign > on > > > via > > > > > the Web client. > > > > > > > > > > FWIW, > > > > > Bob T > > > > > > > > > > > > > > > Robert Talda > > > > > EZ-Backup Systems Engineer > > > > > Cornell University > > > > > +1 607-255-8280 > > > > > r...@cornell.edu > > > > > > > > > > > > > > > > On Nov 16, 2016, at 2:19 PM, Zoltan Forray <zfor...@vcu.edu> > wrote: > > > > > > > > > > > > I have an interesting situation when attempting to perform a > restore > > > on a > > > > > > node that performs backups of CIFS/DFS mounts. > > > > > > > > > > > > The client is accessed via http / dsmcad since this server is > setup > > > to > > > > > > backup multiple CIFS shares and now moving to DFS. > > > > > > > > > > > > After signing in via browser, I can bring up BACKUP and see lots > and > > > lots > > > > > > of file shares/directories, etc. > > > > > > > > > > > > But when I bring up RESTORE, I don't see any of that. Just three > > > > > > higher-level directories. > > > > > > > > > > > > Occupancy shows 4.7-million files backed up and yes I tried > toggling > > > > > > active/inactive. Checking the dsmsched log shows it scanning 4.7 > > > million > > > > > > files and backed up 1300 just last night. > > > > > > > > > > > > Both the client and server are 7.1.6.3 so I can't go any higher. > > > > > > > > > > > > Recently rebooted everything. Nothing out of the ordinary in > > > > > > dsmwebcl.log. Just shows sessions starting and there was a > password > > > > > issue > > > > > > for the user who contacted me about this. Even shows > idle-timeouts. > > > > > > > > > > > > So what gives? Why can't restore/see anything? Obviously, I am > a > > > full > > > > > > system admin so that's not be an issue. > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > -- > > > > > > *Zoltan Forray* > > > > > > Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator > > > > > > Xymon Monitor Administrator > > > > > > VMware Administrator (in training) > > > > > > Virginia Commonwealth University > > > > > > UCC/Office of Technology Services > > > > > > www.ucc.vcu.edu > > > > > > zfor...@vcu.edu - 804-828-4807 > > > > > > Don't be a phishing victim - VCU and other reputable > organizations > > > will > > > > > > never use email to request that you reply with your password, > social > > > > > > security number or confidential personal information. For more > > > details > > > > > > visit http://infosecurity.vcu.edu/phishing.html > > > > > > > > > > > > > > > > > > > > > > -- > > > > *Zoltan Forray* > > > > Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator > > > > Xymon Monitor Administrator > > > > VMware Administrator (in training) > > > > Virginia Commonwealth University > > > > UCC/Office of Technology Services > > > > www.ucc.vcu.edu > > > > zfor...@vcu.edu - 804-828-4807 > > > > Don't be a phishing victim - VCU and other reputable organizations > will > > > > never use email to request that you reply with your password, social > > > > security number or confidential personal information. For more > details > > > > visit http://infosecurity.vcu.edu/phishing.html > > > > > > > > > > > > > > > -- > > *Zoltan Forray* > > Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator > > Xymon Monitor Administrator > > VMware Administrator (in training) > > Virginia Commonwealth University > > UCC/Office of Technology Services > > www.ucc.vcu.edu > > zfor...@vcu.edu - 804-828-4807 > > Don't be a phishing victim - VCU and other reputable organizations will > > never use email to request that you reply with your password, social > > security number or confidential personal information. For more details > > visit http://infosecurity.vcu.edu/phishing.html > > > -- *Zoltan Forray* Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator Xymon Monitor Administrator VMware Administrator (in training) Virginia Commonwealth University UCC/Office of Technology Services www.ucc.vcu.edu zfor...@vcu.edu - 804-828-4807 Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. For more details visit http://infosecurity.vcu.edu/phishing.html
