Andy,

The APAR description says "IBM Tivoli Storage Manager *client GUI* cannot
display files which were backed up in a directory tree, when a mount point
was created as an underlying directory name."

Can we assume it applies to the Web interface as well, since that is what
is being used - not the GUI?

On Thu, Nov 17, 2016 at 11:04 AM, Andrew Raibeck <stor...@us.ibm.com> wrote:

> Hi Zoltan,
>
> Does this APAR possibly match your issue?
>
> http://www.ibm.com/support/docview.wss?uid=swg1IC72016
>
> Regards,
>
> Andy
>
> ____________________________________________________________
> ________________
>
> Andrew Raibeck | IBM Spectrum Protect Level 3 | stor...@us.ibm.com
>
> IBM Tivoli Storage Manager links:
> Product support:
> https://www.ibm.com/support/entry/portal/product/tivoli/
> tivoli_storage_manager
>
> Online documentation:
> http://www.ibm.com/support/knowledgecenter/SSGSG7/
> landing/welcome_ssgsg7.html
>
> Product Wiki:
> https://www.ibm.com/developerworks/community/wikis/home/wiki/Tivoli%
> 20Storage%20Manager
>
> "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> wrote on 2016-11-17
> 10:46:11:
>
> > From: Zoltan Forray <zfor...@vcu.edu>
> > To: ADSM-L@VM.MARIST.EDU
> > Date: 2016-11-17 10:47
> > Subject: Re: Can't Restore on CIFS/DFS backup server yet can backup
> > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU>
> >
> > You are mostly correct in your understanding of our configuration.  Let
> see
> > if this helps.
> >
> > We have a server called TSMCIFS3.  It has access/mount points to numerous
> > CIFS and now DFS storage/directories/mount points/shares, whatever you
> want
> > to call them.
> > The TSM software on this server is used to backup everything but the
> local
> > box since it/the local boxes has nothing on it worth backing up.  It is
> > purely a service machine.
> > Each TSM node configured on this box (>30) has its own configuration
> files
> > (dsmsched, dsm.opt, etc) which includes unique http ports for each node.
> > User/admins access their backups for their nodes via dsmcad/http.
> > Each node has a unique set of services and yes those services are
> > configured to use specific domain accounts to perform the backups for
> each
> > node.
> > The backup schedules for each of these nodes has the OBJECT value set to
> > determine which mount point/share/filesystem/directory is backed up.
> >
> > Yes I agree I think it is an authority issue.  However, our confusion is
> if
> > the ID associated with the node can see and backup what it needs to
> > see/access, why can't the restore function see the same?
> >
> >
> > On Thu, Nov 17, 2016 at 10:24 AM, Robert Talda <r...@cornell.edu> wrote:
> >
> > > Zoltan:
> > >   Okay, I’m getting mixed messages from your post.  So my answer may be
> of
> > > limited value.
> > >
> > >   “Signing in via browser” implies to me you are using the Web client -
> am
> > > I correct?
> > >
> > >   Assuming so,
> > > - BACKUP is looking at the local filesystems - not the information from
> > > the TSM Server
> > > - RESTORE would be looking at the information from the TSM Server.
> > >
> > >   Based on that, I suspect it may be the id you are using to sign on
> via
> > > the Web client.
> > >
> > > FWIW,
> > > Bob T
> > >
> > >
> > > Robert Talda
> > > EZ-Backup Systems Engineer
> > > Cornell University
> > > +1 607-255-8280
> > > r...@cornell.edu
> > >
> > >
> > > > On Nov 16, 2016, at 2:19 PM, Zoltan Forray <zfor...@vcu.edu> wrote:
> > > >
> > > > I have an interesting situation when attempting to perform a restore
> on a
> > > > node that performs backups of CIFS/DFS mounts.
> > > >
> > > > The client is accessed via http / dsmcad since this server is setup
> to
> > > > backup multiple CIFS shares and now moving to DFS.
> > > >
> > > > After signing in via browser, I can bring up BACKUP and see lots and
> lots
> > > > of file shares/directories, etc.
> > > >
> > > > But when I bring up RESTORE, I don't see any of that.  Just three
> > > > higher-level directories.
> > > >
> > > > Occupancy shows 4.7-million files backed up and yes I tried toggling
> > > > active/inactive.  Checking the dsmsched log shows it scanning 4.7
> million
> > > > files and backed up 1300 just last night.
> > > >
> > > > Both the client and server are 7.1.6.3 so I can't go any higher.
> > > >
> > > > Recently rebooted everything.  Nothing out of the ordinary in
> > > > dsmwebcl.log.  Just shows sessions starting and there was a password
> > > issue
> > > > for the user who contacted me about this.  Even shows idle-timeouts.
> > > >
> > > > So what gives?  Why can't restore/see anything?  Obviously, I am a
> full
> > > > system admin so that's not be an issue.
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > --
> > > > *Zoltan Forray*
> > > > Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator
> > > > Xymon Monitor Administrator
> > > > VMware Administrator (in training)
> > > > Virginia Commonwealth University
> > > > UCC/Office of Technology Services
> > > > www.ucc.vcu.edu
> > > > zfor...@vcu.edu - 804-828-4807
> > > > Don't be a phishing victim - VCU and other reputable organizations
> will
> > > > never use email to request that you reply with your password, social
> > > > security number or confidential personal information. For more
> details
> > > > visit http://infosecurity.vcu.edu/phishing.html
> > >
> > >
> >
> >
> > --
> > *Zoltan Forray*
> > Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator
> > Xymon Monitor Administrator
> > VMware Administrator (in training)
> > Virginia Commonwealth University
> > UCC/Office of Technology Services
> > www.ucc.vcu.edu
> > zfor...@vcu.edu - 804-828-4807
> > Don't be a phishing victim - VCU and other reputable organizations will
> > never use email to request that you reply with your password, social
> > security number or confidential personal information. For more details
> > visit http://infosecurity.vcu.edu/phishing.html
> >
>



-- 
*Zoltan Forray*
Spectrum Protect (p.k.a. TSM) Software & Hardware Administrator
Xymon Monitor Administrator
VMware Administrator (in training)
Virginia Commonwealth University
UCC/Office of Technology Services
www.ucc.vcu.edu
zfor...@vcu.edu - 804-828-4807
Don't be a phishing victim - VCU and other reputable organizations will
never use email to request that you reply with your password, social
security number or confidential personal information. For more details
visit http://infosecurity.vcu.edu/phishing.html

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